OAMPI Admin

OAMPI Admin

Open Access BPO yields 4 finishers in this year’s NYC Marathon

Open Access BPO Leo Penas at the finish line of the NYC Marathon with Philippine flag

Open Access BPO’s Leo Peñas at the NYC Marathon 2017 finish line [Photo credit: Ryan’s Run on Facebook]

NEW YORK CITY, US—Amidst the cloudy skies and the chilly autumn weather, four of the Philippine call center Open Access BPO’s representatives crossed the finish line alongside the 50,766 finishers of the prestigious TCS New York City Marathon 2017 last November 6.

Leo Penas, Ma. Leonisa Cantos, Lizelle Barbosa and Ezekiel Narcelles trekked 42 kilometers of asphalt and pavement as part of the collaboration between Open Access BPO and cause-driven nonprofit Ryan’s Run, an official Silver Charity Partner of the 2017 NYC Marathon. Read More

Philippine call center to run for a cause once again in NYC Marathon

athletes legs running in marathon

MAKATI CITY, Philippines—Open Access BPO, an international multilingual call center based in the Philippines, is once again flying representatives to the world’s most prestigious marathon, the TCS New York City Marathon, to be held on November 5.

Open Access BPO, in its second year as a major sponsor of cause-driven nonprofit Ryan’s Run, seeks to engage its long-time employees by both tapping into their passion for running and enabling them to participate in an important cause. Read More

5 Tips for keeping up with a highly dynamic market

business executive carrying market research standing on rooftop looking at cityscape at night

Businesses are operating in a highly dynamic marketplace, wherein customers’ preferences and behavior are continuously changing.

This makes staying relevant a difficult challenge for many brands. Although it’s easier said than done, they key is to be flexible and adaptive. It starts with listening to your customers and placing them at the core of your business strategies. That way, you can create products and services that reflect your customers’ sentiments. Read More

How can you create a branded customer service strategy?

female-call-center-agent-holdign-heart-plushie-

Surviving tough business competitions isn’t always about having the best products. Sometimes, it’s about creating a branded customer service strategy.

Budding entrepreneurs who want to make it big commonly find it difficult to differentiate their brand from their competitors, especially because of the crowded marketplace. Basically, anyone who wants to try out their luck in business can do so over the internet. We can view this in a positive light, but the large number of competitors leaves a much smaller room for original ideas. Read More