Many consumers find themselves clutching the phone for hours on end just to have a customer service representative attend to their calls. Does this sound familiar? If you’ve had enough of waiting for a call center agent to pick up your call, then download Zappix for a refreshing way of airing your consumer woes. A […]
Customer service is one of the most important aspects of businesses. Lee Resource Inc. says that 91% of unsatisfied customers will tell 9 to 15 people about their negative experience. If the experience was particularly difficult, then 13% of unhappy customers will tell more than 20 peopleĀ about their ordeals. With a lot riding on these […]
