Tag: Google I/O

Google I/O recap: What social media and digital marketing experts need to know

Google I/O has been recently concluded, with loads of insights, announcements, and updates about all things online. If you missed the 17th annual software developers’ conference, here are the important bits that you need to know to keep your social media and digital marketing strategies ahead of the game.

By Julie Pearl

May 29, 2015

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Open Access BPO 1 hour ago

𝗜𝘀 𝗵𝗶𝗴𝗵 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗴𝗲𝗻𝘁 𝘁𝘂𝗿𝗻𝗼𝘃𝗲𝗿 𝗮 𝘁𝗵𝗼𝗿𝗻 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘀𝗶𝗱𝗲?
In this study, Open Access BPO uncovers the reasons behind the rampant #attrition and turnover plaguing #ContactCenters worldwide.

Download your FREE copy now and discover how to:
• Significantly reduce agent churn
• Boost #EmployeeSatisfaction
• Enhance #CustomerExperiences

Don't wait any longer–unlock the secrets to retaining your top talent today: https://buff.ly/3JAjMyo

#WeSpeakYourLanguage
#CustomerCare #CallCenterOutsourcing
#EmployeeManagement #Outsourcing

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Open Access BPO 21 hours ago

𝗕𝗿𝗮𝗻𝗱𝘀 𝗰𝗮𝗻 𝗹𝗼𝘀𝗲 𝗯𝗶𝗹𝗹𝗶𝗼𝗻𝘀 𝘄𝗵𝗲𝗻 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗳𝗮𝗹𝘁𝗲𝗿𝘀.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.

Ready to stop the bleed and start retaining customers like a pro?
Dive into the insights here: https://buff.ly/4dcTEHf

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Elevate your #CustomerRetention game now!
Contact us today to outsource to a #CustomerSupport expert: https://buff.ly/3We132Z

Learn more:
[𝐒𝐭𝐮𝐝𝐲] 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐭𝐭𝐫𝐢𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐮𝐫𝐧𝐨𝐯𝐞𝐫: 𝐀𝐯𝐞𝐫𝐚𝐠𝐞 𝐑𝐚𝐭𝐞𝐬 𝐚𝐧𝐝 𝐂𝐨𝐦𝐦𝐨𝐧 𝐂𝐚𝐮𝐬𝐞𝐬: https://buff.ly/3vWuUTb

#WeSpeakYourLanguage
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing #CustomerExperience

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Open Access BPO 2 days ago

Crafting emails that strike the perfect balance between professionalism and approachability is crucial for engaging customers.

How can your brand nail this tone? Follow these tips: https://buff.ly/3W4T5t8

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Let's create a program hyper-customized for your brand's goals, needs, budget, and customer demands: https://buff.ly/4dcs9gY

#WeSpeakYourLanguage
#CustomerService #CX #EmailDay

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Open Access BPO 2 days ago

The surge in automation has sparked a heated debate:
𝗖𝗮𝗻 𝗺𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗵𝘂𝗺𝗮𝗻 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻?

We'll discuss automation limits in #ContentModeration and emphasize human judgment's importance for ethics, sensitive content, and community: https://buff.ly/4aGxGuE

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Get 24/7 content moderation in over 30 languages for your website or #SocialMedia pages: https://buff.ly/4aP6YA7

#WeSpeakYourLanguage

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Open Access BPO 3 days ago

𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝘆 𝗵𝗮𝘃𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀, 𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗲𝗮𝗰𝗵 𝗼𝘁𝗵𝗲𝗿 𝗶𝗻 𝗺𝗮𝗻𝘆 𝘄𝗮𝘆𝘀 𝘁𝗵𝗮𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀.

Effective business operations hinge on the collaboration between #CustomerSupport and #marketing.

Read: https://buff.ly/49KQtUu
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Entrust your #outsourcing needs to a company that not only upholds your brand's message but propels you towards success.

Discover how we align with your vision: https://buff.ly/3W4TYC3

#WeSpeakYourLanguage

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Open Access BPO 3 days ago

Improved #CallCenter productivity leads to shorter wait times, happier customers, and a more motivated #CustomerService team.

Benefits--
Customers: Faster resolutions, less frustration.
Agents: Lower stress, higher job satisfaction.
Management: Enhanced efficiency, happier staff.

Find actionable tips on boosting your call center's performance on our blog: https://buff.ly/49HsTbf

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Learn how our training, employee engagement, and culture of diversity contribute to our high-quality #CustomerExperience: https://buff.ly/3W8vrf6

#WeSpeakYourLanguage
#CSat #CustomerSupport #CX
#CustomerSatisfaction #EmployeeManagement

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