Network and Telco Support Engineer / Network Administrator

Earn up to Php 30,000/month for this position
11/F Glorietta 2 Corporate Center, Makati City


  • Must have 1-2 years of experience in Network Administration
  • Strong knowledge on the following Network Equipment brands:
    • Cisco Routers and Switches, Fortigate / Sonicwall firewalls, Linux Based routers / firewalls
  • Excellent verbal and written English communication skills
  • Willing to work on 24/7 shifting schedule in Makati City


  • CCNA Certification
  • Knowledgeable in PCI DSS, GDPR, SOC2, HIPAA, and ISO20007 is an advantage
  • Working knowledge on Asterisk, Vicidial or Ring Central is an advantage but not required



  • Installs, Maintains and Administers Cisco Routers and Switches, Fortigate Firewalls, Sonicwall Firewalls, Juniper Firewalls, PFSense Firewalls, Squid proxy, Ruckus Wireless equipment and other network equipment:
    • New installation / deployment
    • Hardware Upgrades / replacement and repairs
    • Software Patch and updates
    • Configuration Changes
    • Configuration Backup
    • Configuration Restoration
    • Equipment performance Management
    • Log monitoring
  • Provides support for the applications used in the operations such as:
    • FSSO for Fortigate, Network Access Management
    • Dialer Services (RingCentral / ViciDial)
    • Wazuh + Kibana
    • Dual Factor Authentication
    • Nagios, Cacti
  • Provides support for production connectivity:
    • Network Availability Management (99.9% SLA)
    • Network Load Balancing
    • WAN Vendor Management
  • Performs Network Equipment hardening
  • Performs quarterly VA and Network Equipment hardware/software maintenance activities
  • Provides quarterly VA report
  • Provides capacity and performance monitoring for all Network Infrastructure components.
  • Provides Incident and Request resolution related to the Network Operations.


Apply for this Job
Your New Career Awaits.

Open Access BPO