[Hybrid Work] Tradex Support Specialist

Earn up to Php 52,000/month for this position
11/F Glorietta 2 Corporate Center, Makati, PH

QUALIFICATIONS

  • Advanced knowledge of SQL queries—comfortable using SELECT, UPDATE, INSERT, DELETE, and JOIN statement in SQL management studio or MYSql
  • Knowledgeable in SQL stored procedures—can read stored procedures and discuss how it works
  • Familiar with relational database management system (RDBMS)
  • API and HTML knowledge are advantages
  • Familiarity with mutual funds/hedge fund
  • Excellent written and verbal communication skills in English
  • Good analytical skills and attention to detail

 

RESPONSIBILITIES

The Tradex Support Specialist is a support role that focuses on client inquiries and concerns when using our suite. If hired, you will fulfill this responsibility via phone, email, and the web.

  • Support an SQL and web-based fund management application used by banks and fund management firms across Europe, Middle East, and Africa
  • Use SQL Management Studio to troubleshoot issues related to the application
  • Provide functional and technical support for internal teams
  • Identify and interpret client issues and determine appropriate action
  • Document each interactions with the clients
Apply for this Job
Your New Career Awaits.

About SS&C Advent

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top US company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

SS&C is an Equal Opportunity firm that does not discriminate against any applicant or employee on the basis of race, color, religious creed., disability, veteran status, or any classification protected by applicable discrimination laws.

VIEW ALL ADVENT JOBS

Open Access BPO