Comprehensive Live Chat Support that scales with your customers' needs

Outsource chat support and empower your brand's customer experience with our 24/7 multilingual support team.

OPEN ACCESS BPO'S LIVE CHAT SUPPORT IS YOUR BRAND'S
COST-EFFICIENT WAY TO ENSURE OPTIMAL CUSTOMER SATISFACTION.

LIVE CHAT IS AMONG THE MOST-PREFERRED
CUSTOMER CARE CHANNELS

It is the perfect channel for them, whether they just have quick questions while
on-the-go or have concerns that require complex instructions.

  • Increases conversions and prevents cart abandonment

  • Enhances brand reputation

  • Raises customer satisfaction and brand loyalty

  • Boosts sustainable productivity

  • Helps plan and implement improvements

OPEN ACCESS BPO'S CUSTOMIZABLE CHAT SUPPORT
MAKES A DIFFERENCE IN YOUR CUSTOMERS' LIVES

Customer Service

Our customer care chat support provides 24/7 coverage for customers on-the-go. Our data-driven strategies enable us to provide personalized experiences, resulting in high satisfaction rates.

Technical Support

From technical inquiries and issue resolutions to concerns that require detailed instructions, our technical experts are on the ready to ensure 100% uptime for your customers.

OUTSOURCING LIVE CHAT SUPPORT

Accelerated Deployment & Scalability

Seamlessly set up, deploy, and expand programs as your business grows

24/7/365 International Coverage

Support delivered in 30+ languages through 6 sites for 0% service latency

Proactive Employee Management

Stringent hiring and training to ensure only skilled agents work on your program

Proactive Hands-on Management

Scalable solutions sustain your brands' needs and nurture startup growth

Agile & Secure IT Infrastructure

Built on robust infrastructure with data security protocols and tools

OUTSOURCE CHAT SUPPORT AND BE AMONG
THE TODAY'S EMPOWERED BRANDS

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LET OPEN ACCESS BPO DEVELOP A COMPREHENSIVE
LIVE CHAT SUPPORT PROGRAM FOR YOUR BRAND

The Open Access Difference

Open Access BPO is the trusted name in the outsourcing industry. We provide business solutions to companies of every size and every industry.

Our voice, email, and chat call center services are available in over 30 Asian and European languages. Our footprint covers six campuses across Asia and North America.

Deliver quick yet extensive support for inquiries, issue resolution, order placement, and more!

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OUR LOCATIONS

  • Makati (Jaka)

    8/F 6780 Ayala Avenue,
    Makati City,
    Philippines 1226
    +1.888.888.1519

  • Makati (G2)

    11/F Glorietta 2
    Corporate Center,
    Makati City,
    Philippines 1224
    +1.888.888.1519

  • Davao

    G/F Filandia IT Center,
    Quirino Avenue
    corner Jacinto Extension,
    Davao City, Philippines 8000
    +1.888.888.1519

  • Las Vegas

    1980 Festival Plaza Dr
    Suite 300, Las Vegas,
    Nevada, USA 89135
    +1.888.888.1519

  • Xiamen

    96 Lu Jiang Dao, Unit 1705,
    Building A, Siming District,
    Xiamen City, China 361000
    +1.888.888.1519

  • Taipei

    6F, #277 Songren Road,
    Xinyi District,
    Taipei City 11046
    +1.888.888.1519

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