Our responsive business continuity process keeps brands running and protected during COVID-19 and beyond. We take care of our people so we can take care of your customers 24/7.
Open Access BPO redefines business resiliency with agile and seamless business continuity solutions to see brands throughout the pandemic. We ensure uninterrupted service for your business while prioritizing the safety and health of our OABPO family. That's the Open Access difference.
Open Access BPO initiated its business continuity plans even before COVID-19 infections hit critical mass. These plans ensured safe working environments without compromising service quality and delivery for our partners.
OUR PEOPLE'S SAFETY
Workforce safety is our top priority. Employee health and safety measures were among the first steps we took when we implemented our business continuity plans.
SEAMLESS OPERATIONS
We're leading the drive to maintain business as usual during the COVID-19 pandemic with flexible, nimble deployment for large customer support and back office teams.
RESILIENCE AND AGILITY
Open Access BPO Onshore™ is our response to the new challenges businesses face as the post pandemic economics come into focus.
INFORMATION SECURITY
At at-home and office workers maintain strong cybersecurity and data privacy measures through administrative, technical, and physical compliance policies.
Our time-tested measures have supported our clients through years of various risks, including natural disasters
and now, a pandemic. With multiple delivery sites, redundancy, and preparedness plans, we help reduce hazards
and prevent business emergencies. Open Access BPO’s quick and effective recovery framework enables us to
stay open 24/7.
With normal operations throughout the pandemic, you can maintain a competitive edge.
5
international campuses operating under the business-as-usual scheme
100%
operational recruitment, remote training, and project onboarding
100%
business continuity and resiliency for all our clients
8
in-house departments working together to provide businesses with a holistic disaster recovery plan
0
downtime at any of our campuses since the onset of the COVID-19 pandemic
