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Stonewall 50:  Open Access BPO’s Pride commemoration

It may be easy to dismiss the Pride march as a call for community or to perceive it as flagrant and flamboyant display for what’s been regarded as unnatural or skewed realities by bigots. What others don’t know is it’s a commemoration and a resistance more than a celebration. Each Pride march is a push […]

Call center fraud shouldn’t discourage you from outsourcing

You’d think call center fraud would finally cease when the General Data Protection Regulation (GDPR) was enforced. Yet, as much as the ruling pushes companies to tighten their grip on data security, it’s still just another day at the office for seasoned criminals. With stories of fraudulent activities becoming public knowledge, companies in the business […]

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