Brands carve out unique online spaces to connect and engage with their audience, harnessing the power of digital platforms to showcase their products, foster communities, and amplify their message. From blogs, forums, ecommerce sites, and social media pages, your brand can take advantage of these channels to reach your markets and cultivate a strong community […]
LOS ANGELES, April 8, 2020 – Open Access BPO was recently named a top global content moderation solutions provider in a study published by market insights firm QY Research.
WASHINGTON DC, May 29, 2019 – Multilingual call center Open Access BPO was named a leading IT and business services company in a recent list unveiled by B2B ratings and reviews firm, Clutch. The Clutch Top IT & Business Service Companies 2019 list highlights more than 470 companies ranked in various categories. Open Access BPO […]
Table Of Contents Skills and Qualifications Training and Education Understanding the Platform and Community Guidelines Developing Analytical Skills Types of Content That Moderators Are on the Lookout For Emotional Well-Being and Self-Care Ethics and Impartiality Challenges and Strategies Career Growth and Advancement Should Your Business Outsource Content Moderators? Contact Us Content moderation plays a crucial […]
Facebook and Google are on the verge of a really bad breakup with global brand Unilever if they fail to moderate their content properly. Like an early Valentine’s date gone wrong, Unilever decided that it will bring its relationship with tech giants Facebook and Google to a halt if they fail to clean up the […]
Table Of Contents The Role of Social Media Moderation Services Challenges and Benefits of Social Media Moderation Services The Social Media Moderator’s Most Wanted List About Social Media Moderation Guidelines A Sneak Peek Into Moderating Social Media Content The Impact on Moderators’ Mental Health and Well-Being The Benefits of Outsourcing Social Media Moderation Services Partner […]
Content moderation and online reputation are inseparable. Thanks to the Internet, multiple voices have been given the capacity to shape customers’ opinions about brands. And because of this, today’s consumers feel more empowered than ever. All over social media and review sites, consumers, product reviewers, and prospective buyers gather to talk about brands. This would […]
Customer reviews play two contrasting roles: they can either create a buzz around your brand or kill everyone else’s interest in your products. We all prefer the former, but it’s impossible to avoid receiving negative feedback. You can channel all your efforts into pleasing customers, but there will always be a couple of people who […]
Table Of Contents Understanding User-Generated Content Why User-Generated Content is Getting So Much Love from the Younger Generations The Power of Authenticity and Relatability The Benefits of User-Generated Content in Brand Engagements and Customer Experience Enabling Your Market to Create UGC Challenges and Concerns Associated with User-Generated Content How Outsourcing to an Expert Content Moderation […]
Crowdsourcing is becoming a favorite content marketing move of many brands because of how it lets them access a vast, inexpensive resource of new, intellectual, and effective ideas. Not to mention, it encourages interaction between brands and their consuming public, as well as among fellow community members. The sense of collaboration that people get from […]
