Open Access BPO Taipei

Establish a strong brand presence in East Asia through Open Access BPO Taipei.

Widely known as the heart of Asia, Taiwan is a microcosm of Far East Asia, encapsulating the culture and commerce of the region.

Located between commercial capitals Hong Kong and Mainland China, Taipei is a strategic location for businesses wanting to reach large Asian markets. International economic surveys regularly recognize Taipei’s investment-friendly business landscape.

Furthermore, strategic advisory firm Tholons named its capital city Taipei as one of the world’s top outsourcing cities. Its healthy business environment and large pool of multilingual and digitally adept workers make it a premier destination for outsourcing services targeting both local and foreign customers.

Here’s how we can help you.

Build your brand’s East Asian presence with our diverse and highly qualified team of native Mandarin, Cantonese, Japanese, and Korean-speaking professionals

Ensure excellent customer experience with our workforce’s intimate cultural familiarity with Asian customers

Ease compliance issues caused by varying policies among countries with Open Access BPO’s years of experience in the market

Maximize customer service performance with our rich and sustainable pool of highly educated talent force

How we do it

Open Access BPO s Taipei site offers multilingual customer support solutions, content moderation, and back office services designed to address the unique needs of businesses catering to East Asian markets. Our experience in the region connects your business operations to Asian markets, with results that add value to your consumers’ experience.

Let our multilingual team enable you to expand market opportunities, connect with more customers in different parts of the world, and strengthen customer relationships.

  • • Specializes in multi-channel customer support solutions in East Asian languages and dialects
    delivered via phone, email, and live chat
  • • Rich pool of digital savvy professionals with customer-centric skills
  • • Best practices in data security and compliance policies across various East Asian nations
  • • Domestic team equipped with intimate knowledge of Taiwan’s basic business etiquette
    to increase customer responsiveness
  • • Extended reach to the large Chinese market through our native Mandarin and Catonese-speaking
    customer service representatives

our other locations

Our campuses in strategic global locations bring you closer to your target markets.

Makati

Davao

Las Vegas

Xiamen

Makati

8/F 6780 Ayala Avenue, Makati City, Philippines 1226
11/F Glorietta 2 Corporate Center, Makati City, Philippines 1224

Davao

G/F Filandia IT Center, Quirino Avenue corner Jacinto Extension, Davao City, Philippines 8000

Las Vegas

1980 Festival Plaza Dr Suite 300, Las Vegas, Nevada, USA 89135

Xiamen

96 Lu Jiang Dao, Unit 1705, Building A, Siming District, Xiamen City, China 361000

Where would you like to bring your campaign? We’re here to help.