Our Culture

With our people-first approach, we foster a culture of empowerment and motivation. We recognize our employees’ strengths and provide them with opportunities for growth. More so, our diverse interests, ethnicities, and backgrounds become a framework for great achievements—in and out of the workplace.

At Open Access BPO, we enjoy a productive yet relaxed working environment. Inclusivity and respect create harmonious relationships within our community. Our company culture’s emphasis on work-life integration fuels our success along with our year-round employee engagement activities. With these, we've maintained a healthy employee attrition rate over the years. To illustrate, we reduced our quarterly attrition rate from 5.07% in 2016 to 3.71% in 2017.

Thus, we nurture a highly-engaged workforce and a sustainable company future.

Open Access BPO Activities

Open Access BPO is more than just an awesome workplace. We want our employees to take a break from the grind and have fun with their co-workers. We also host employee engagement activities and events throughout the year for our work-life integration. A few employee favorites are our year-end parties, monthly health and wellness sessions, and athletic events.

Year-End Party

TCS New York City Marathon

Health and Wellness Initiatives

Hellos & Grubs

Year-End Party

Every year, we raise the bar on glamor, costumes, and prizes for our much-awaited year-end celebrations that bring together our teams from various offices.

TCS New York City Marathon

Since 2015, we’ve been rewarding our top-performers and runners with a company-sponsored trip to participate in the TCS New York City Marathon.

Health and Wellness Initiatives

Health is wealth. We advocate mind and body wellness, and athletics to keep our employees happy and healthy.

Hellos & Grubs

Our executives share twice monthly sit-down meals with random Open Access BPO employees to encourage open and accessible leadership within our community.