Open Access BPO:
Business continuity and resiliency in the face of COVID-19 pandemic

Our responsive business continuity process keeps brands running and protected during COVID-19 and beyond.
We take care of our people so we can take care of your customers 24/7.

Our COVID-19 Response

Open Access BPO redefines business resiliency with agile and seamless business continuity solutions to see brands throughout the pandemic. We ensure uninterrupted service for your business while prioritizing the safety and health of our OABPO family.
That’s the Open Access difference.

UNINTERRUPTED IN THE FACE OF A PANDEMIC

Open Access BPO initiated its business continuity plans even before COVID-19 infections hit critical mass. These plans ensured safe working environments without compromising service quality and delivery for our partners.

OUR PEOPLE'S
SAFETY

Workforce safety is our top priority. Employee health and safety measures were among the first steps we took when we implemented our business continuity plans.

SEAMLESS
OPERATIONS

We're leading the drive to maintain business as usual during the COVID-19 pandemic with flexible, nimble deployment for large customer support and back office teams.

RESILIENCE
AND AGILITY

Open Access BPO Onshore™ is our response to the new challenges businesses face as the post-pandemic economics come into focus.

INFORMATION SECURITY

At at-home and office workers maintain strong cybersecurity and data privacy measures through administrative, technical, and physical compliance policies.

Open Access BPO: Pandemic Response in Numbers

Our time-tested measures have supported our clients through years of various risks, including natural disasters and now, a pandemic. With multiple delivery sites, redundancy, and preparedness plans, we help reduce hazards and prevent business emergencies. Open Access BPO’s quick and effective recovery framework enables us to stay open 24/7.

With normal operations throughout the pandemic, you can maintain a competitive edge.

5

international campuses operating under the business-as-usual scheme

100%

operational recruitment, remote training, and project onboarding

100%

business continuity and resiliency for all our clients

8

in-house departments working together to provide businesses with a holistic disaster recovery plan

0

downtime at any of our campuses since the onset of the COVID-19 pandemic

Partner with Open Access BPO and make business continuity process your strong suit throughout COVID-19 and beyond.

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