Open Access BPO Unveils New Onshore Staffing Model

Open Access BPO Unveils New Onshore Staffing Model

Luis Anthony Oliveros Published on June 2, 2020

LAS VEGAS, Nev., June 2, 2020 - Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing.

Open Access BPO Onshore™ builds on the firm’s trusted outsourcing practices and offers high-quality services from a location closer to home.

Open Access BPO Onshore™’s representatives are based out of their homes in the greater Las Vegas area. Open Access BPO Onshore™ programs are managed at the company’s Las Vegas facility, granting them seamless recruitment, training, and staff administration.

“As we broaden our footprint to onshore delivery, we’re returning to our roots,” said Ben Davidowitz, Open Access BPO CEO. “In 2006, we launched in San Carlos, California, soon recognizing the promise of offshoring. Since those early days, we’ve expanded across the Philippines, Taiwan, and China.”

Open Access BPO Onshore™ is the company’s response to the new challenges businesses face as the post-pandemic economics come into focus.

“That’s why we got into the outsourcing business in the first place: to help companies build and manage business processes in a cost-efficient way.” Henry Chang, Open Access BPO President added.

Business Support in the Post-Pandemic Economy

Open Access BPO Onshore™ was developed with the company’s knowledge and industry experience at its core. It carries the same battle-tested operational management and commercial structure that their clients have come to rely on.

The services offered under Open Access BPO Onshore™ include:

  • Customer Support: Voice, Email, Chat, In-app;
  • Contact Center: Lead Generation, Appointment Setting, Collections, Surveys;
  • Content Moderation: Image, Video, Social; and
  • Back-office: Bookkeeping, Online Research, Data Collection, Data Management.

Through this home-based outsourcing model, Open Access BPO is dedicated to providing quality services that resonate with global customers.

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its outsourcing expertise to both growing enterprises and established global brands from its operations facilities in the Philippines, Taiwan, and China. Its flagship Open Access BPO Onshore™ solutions are delivered and managed from its Las Vegas campus. Its multicultural workforce provides a wide range of solutions, including multilingual customer support and content moderation in more than 30 languages.

If you’re interested in our onshore staffing solutions, contact us here.

Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO2 days ago
𝗘𝗻𝘀𝘂𝗿𝗶𝗻𝗴 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗺𝗲𝗮𝗻𝘀 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗽𝗿𝗼𝘀𝗽𝗲𝗰𝘁𝗶𝘃𝗲 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿𝘀 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.

According to a study, customers go through these 3 stages as they grow with a brand: https://buff.ly/3l0U4Kl

----------
Ensure customer loyalty by giving your customer excellent brand experience: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerRetention #CustomerSupport
#CustomerExperience #outsourcing
Open Access BPO
Open Access BPO3 days ago
𝗔𝗿𝗲 𝘆𝗼𝘂 𝘀𝘂𝗿𝗲 𝘆𝗼𝘂'𝗿𝗲 𝗱𝗼𝗶𝗻𝗴 𝗲𝗻𝗼𝘂𝗴𝗵 𝘁𝗼 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘄𝗮𝗻𝘁𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱?

Take a look at the stages of #CustomerLoyalty and see how you can shape your customer experience strategies and get your repeat buyers to continue supporting you.

----------
Let's create memorable #CustomerExperienceand keep your customers coming back for more: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #CX #CustomerSupport
Open Access BPO
Open Access BPO3 days ago
𝗧𝗵𝗲 𝗴𝗿𝗮𝘃𝗲𝘀𝘁 𝗺𝗶𝘀𝘁𝗮𝗸𝗲 𝗯𝗿𝗮𝗻𝗱𝘀 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝗶𝘀 𝘀𝘁𝗼𝗽 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗵𝗼 𝗮𝗿𝗲 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲𝗶𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆.

You could be losing multiple sales opportunities if you're focusing more on gaining new customers than retaining your old ones!

Here are the 4 types of high-value customers (and some tips to help you cultivate better relationships with them):https://buff.ly/3XYvZlS

----------
Heighten and fortify customer experience with 24/7 multilingual #CustomerService: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CX #CustomerSupport
Open Access BPO
Open Access BPO4 days ago
Program development and implementation is a collaborative effort between Open Access BPO and our clients. We fuse together winning strategies, tools, and talents to provide the best #outsourcing solutions for your business.

Here's how our flexible outsourcing solutions match every partner's operational goals, schedules, and budgets: https://buff.ly/3wEuMV0

----------
Let Open Access BPO be part of your roadmap to business success. Let's get your outsourcing ops started: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#infographics #BPO #CallCenters #KPO
Open Access BPO
Open Access BPO4 days ago
#CustomerService and #marketing have different objectives and roles, but they need each other to ensure business success. Open Access BPO explains why these two should be aligned: https://buff.ly/40iUYSL

----------
Let's collab on hyper-customizing an #CustomerSupport for you: https://buff.ly/3DueaD7

#WeSpeakYourLanguage #CX
#CustomerCare #CustomerExperience
Open Access BPO
Open Access BPO5 days ago
China is the second-largest consumer market in the world. However, its strict business protocols make it difficult for many foreign brands to establish a local presence in the region. Open Access BPO 𝗫𝗶𝗮𝗺𝗲𝗻 enables businesses to penetrate and thrive in the billion-strong Chinese global market.

Open Access BPO's expanding campus in Xiamen offers #CustomerSupport in Chinese dialects including Mandarin, Hokkien, and Cantonese.

𝗣𝗲𝗻𝗲𝘁𝗿𝗮𝘁𝗲 𝘁𝗵𝗲 𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗮𝗻𝗱 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝗰𝗹𝗶𝗲𝗻𝘁-𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀: https://buff.ly/3WVldvs

----------
𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢
• Our Solutions: https://buff.ly/3XOmOEt
• Our Other Locations: https://buff.ly/3XRmtRt

#WeSpeakYourLanguage
Open Access BPO