[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

June 3, 2020

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment.

As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures were among the first steps we took when we implemented our business continuity plans. Aside from their wellbeing, these measures helped us secure their employment and benefits even as they provide seamless call center services for our partners.

In this infographic, we explore the course of action Open Access BPO carried out to ensure the safety and health of our hard-working employees, who remained in the frontlines of our continuous operations during these unparalleled times.

Open Access BPO Enabling Continuous Operations during COVID-19 - infographic

 

 

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO2 hours ago
Looking for a #ContentModeration solutions provider? Check out these different moderation options before tapping an expert to manage your website or community forum: https://zcu.io/rIx0

#WeSpeakYourLanguage #Outsourcing
Open Access BPO
Open Access BPO16 hours ago
A Microsoft study revealed that 21% of customers hate having to contact brands over and over regarding the same concern. Follow these 8 #CustomerService tips to reduce repeat complaints! https://zcu.io/dGT5

#WeSpeakYourLanguage #CustomerSatisfaction #CustServ
Open Access BPO
Open Access BPO2 days ago
There are two types of #CallCenter agents for businesses looking to outsource: the #generalist and the #specialist. Get a closer look at their strengths to determine which type can help you deliver superior multilingual #TechSupport: https://zcu.io/ckQi

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO3 days ago
Prevent cancellations and help your #CustomerService team retain customers with these #CustomerRetention strategies. Here's how: https://zcu.io/b7hc

#WeSpeakYourLanguage #CustomerExperience
Open Access BPO
Open Access BPO6 days ago
Call center shrinkage negatively affects businesses. Follow these tips to manage #CallCenter shrinkage effectively and boost #EmployeeProductivity: https://zcu.io/3omD.

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO7 days ago
There are two kinds of #CallCenter agents: specialists and generalists. Let Open Access BPO help you find the right team for your business needs: https://zcu.io/SP0j

#WeSpeakYourLanguage #Outsourcing