[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

Audrey Reyes Published on June 3, 2020

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment.

As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures were among the first steps we took when we implemented our business continuity plans. Aside from their wellbeing, these measuresย helped us secure their employment and benefits even as they provide seamless call center services for our partners.

In this infographic, we explore the course of action Open Access BPO carried out to ensure the safety and health of our hard-working employees, who remained in the frontlines of our continuous operations during these unparalleled times.

Open Access BPO Enabling Continuous Operations during COVID-19 - infographic

 

 

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Open Access BPO 3 days ago
Open Access BPO Taipei celebrated a decade of growth and success with a party event at the ILLUME Taipei Hotel.

The evening showcased our strong company culture, with games, delicious food, and a festive atmosphere.
We're proud of our team and excited for what the future holds!

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Open Access BPO 3 days ago
๐——๐—ฟ๐—ผ๐—ฝ ๐—œ๐˜ ๐—Ÿ๐—ถ๐—ธ๐—ฒ ๐—œ๐˜'๐˜€ ๐—›๐—ผ๐˜: ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ช๐—ฒ๐—ถ๐—ด๐—ต๐˜ ๐—Ÿ๐—ผ๐˜€๐˜€ ๐—–๐—ต๐—ฎ๐—น๐—น๐—ฒ๐—ป๐—ด๐—ฒ ๐—–๐—ฟ๐—ผ๐˜„๐—ป๐˜€ ๐—–๐—ต๐—ฎ๐—บ๐—ฝ๐—ถ๐—ผ๐—ป๐˜€

The Open Access BPO's weight loss challenge has officially come to a close after a successful three-month run.

The program, which included wellness sessions and regular weigh-ins, culminated in an awards ceremony celebrating the incredible achievements of our participants.

We're thrilled to announce and congratulate the five champions from our Manila and Davao offices who demonstrated remarkable dedication and commitment to their health and wellness journeys.

Open Access BPO is committed to employee well-being, and this weight loss challenge is a prime example. We regularly offer activities and programs like this to support our employees' personal and professional growth, fostering a healthy and supportive work environment.

We're proud of all participants and look forward to continuing to support their wellness journeys.

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Open Access BPO 4 days ago
This February, Open Access BPO joins the world in celebrating ๐—•๐—น๐—ฎ๐—ฐ๐—ธ ๐—›๐—ถ๐˜€๐˜๐—ผ๐—ฟ๐˜† ๐— ๐—ผ๐—ป๐˜๐—ต.

We recognize the vital contributions of African-Americans who have shaped our world.

It's also a call for us all to learn from history, amplify Black voices, and take action against systemic racism.

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Bringing people together, celebrating achievements, and building momentum for their 10th anniversary is the real highlight of ๐—ช๐—ฎ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—น๐˜‚๐˜€๐˜ ๐—•๐—น๐—ถ๐˜€๐˜€: ๐˜๐—ต๐—ฒ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ž๐—ถ๐—ฐ๐—ธ๐—ผ๐—ณ๐—ณ ๐—ฃ๐—ฎ๐—ฟ๐˜๐˜†.

We're looking forward to being stronger together with our Davao teammates for another decade, but for now, here's a look back at what happened in last week's party: https://buff.ly/3CK1vyM

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The Davao leg of our ๐—ช๐—ฎ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—น๐˜‚๐˜€๐˜ ๐—•๐—น๐—ถ๐˜€๐˜€: ๐˜๐—ต๐—ฒ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ž๐—ถ๐—ฐ๐—ธ๐—ผ๐—ณ๐—ณ ๐—ฃ๐—ฎ๐—ฟ๐˜๐˜† over the weekend was a celebration of what lies ahead: a shared vision of unforgettable moments and a reflection of our collective drive to succeed in every challenge 2025 has in store.

Thank you to everyone who joined us at the Acacia Hotel Davao for an evening of inspiration and celebration. Here's to a year of new opportunities and achievements!

Let's take a look back at last weekend's party.

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Open Access BPO 11 days ago
Customers trust and engage more with reliable, knowledgeable, and clear communicators.

That's why businesses need #CallCenters that constantly refine their communication strategies and have #CustomerExperience experts to heighten customer trust.

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