Category: Infographic

[Infographic] On-Demand Gig Economy: Must-See Highlights of the Emerging Economic Giant

While the on-demand Gig Economy steadily strengthened over the last decade, the pandemic has really put the industry at the forefront. This isn’t seasonal emergence, however, since the industry is believed to become an economic giant in the years to come. In this infographic, Open Access BPO highlights significant industry figures and discusses how the […]

[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

As more consumers turn to online channels, businesses are expected to provide accessible, multilingual call center support for their international customers. Businesses must also keep an eye on the economic shifts pointing towards globalization and regionalization, both of which can widen audience reach. Multilingual outsourcing puts bridging the language gap at the forefront. The broadening […]

[Infographic] How Open Access BPO Implements Its Programs

When choosing an outsourcing service provider, businesses must understand how their prospects develop and deploy their programs. Prospective outsourcing partners must combine long-range thinking with the processes, technologies, and the skilled workforce to address every client’s needs and help them achieve their long-term plans. The best business process outsourcing (BPO) companies orchestrate and deploy these […]

[Infographic] PCI DSS Compliance at a Glance

Felons continue their crimes on the digital platform even as COVID-19 endangered lives and livelihoods. This highlights the utmost need for businesses and their service providers to tighten security protocols and comply with the PCI DSS e-commerce security standards. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard established to […]

[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment. As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures […]

[Infographic] 5 Industries that need a multilingual call center

How will your business reach international customers in this ever-expanding global economy? Reaching out to international markets may be difficult, but it’s a crucial step in expanding your business on a global scale. However, instead of starting from scratch and investing in establishing your local offices in each country, partnering with multilingual call centers can […]

[Infographic] An entrepreneur’s guide to successful investing in Taiwan

Taiwan’s doors are wide open for investors from all parts of the world. Its business-friendly policies, close ties with powerful industries such as China, and strategic location continue to capture the attention of global entrepreneurs. As you start your journey in this fast-progressing market, you’ll be finding plenty of opportunities to expand your existing entrepreneurial […]

[Infographic] Meet the next Philippine outsourcing giant: Davao City

Davao City, the upcoming prime spot for Philippine outsourcing, has been making rounds in the IT-BPO sector lately. Its recent feat of becoming the country s safest city helped push its economic frontiers forward. And now, it has overtaken several Philippine cities to become one of the most preferred business locations in the world.

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Open Access BPO 16 hours ago
Call center managers are responsible for keeping operations running smoothly.
This means they also have to take note of the usual issues they need to keep at bay.

๐—›๐—ฒ๐—ฟ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ ๐Ÿฐ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐—ถ๐—ด๐—ด๐—ฒ๐˜€๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ๐˜€ ๐˜๐—ต๐—ฎ๐˜ #๐—–๐—ฎ๐—น๐—น๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ๐˜€ ๐—บ๐˜‚๐˜€๐˜ ๐—ณ๐—ฎ๐—ฐ๐—ฒ: https://buff.ly/CCAZeNL

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Our industry expertise and the skilled workforce enable us to create exceptional experiences for your customers.

Call us today and let's start building the best team for your brand:
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#WeSpeakYourLanguage
#CustomerSupport #CX #CSat
#CustomerSatisfaction #outsourcing
Open Access BPO Yesterday
The Holy Week is a time to renew our faith and find peace in reflection.

If youโ€™re traveling to be with family or friends or venturing on a pilgrimage, do so with patience and caution.

Let's extend care not just to our loved ones but also to everyone we share the road with. May your journey be safe, and may this season bring you clarity and renewal.

#WeSpeakYourLanguage
#OABPOholidays #HolyWeek
#MahalNaAraw #HolyWeek2025
Open Access BPO Yesterday
Given the substantial complexities of staff and project management, it is understandable that numerous team leaders underachieve or fail upon assuming this role.

๐—™๐—ผ๐—ฐ๐˜‚๐˜€ ๐—ผ๐—ป ๐—ฐ๐˜‚๐—น๐˜๐—ถ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฒ๐˜€๐—ฒ #๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ๐—ฆ๐—ธ๐—ถ๐—น๐—น๐˜€ among your #CustomerService team leaders: https://buff.ly/9BhNb6G

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Invest in your leaders, elevate your #CustomerSatisfaction.

For a #LeadershipDevelopment program that ensures high-quality #CustomerExperience and drives tangible business results: https://buff.ly/cAnQNot

#WeSpeakYourLanguage
Open Access BPO Yesterday
Improving on your #CustomerExperience can be just as simple as #outsourcing to a #CallCenter.

But is it really worth it? How can an outsourced call center upgrade your CX strategy?

Learn all of that and more in our latest blog: https://buff.ly/lSMmCDo

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Open Access BPO is your trusted partner to see your #CX strategy through.

Partner with us today: https://buff.ly/cAnQNot

#WeSpeakYourLanguage
#OutsourcingCX #CallCenterCX
#CustomerExperienceOutsourcing
#BPOCustomerService
Open Access BPO 9 days ago
The beauty of multicultural communication lies in its ability to bring people together. Languages, traditions, and experiences add layers to our understanding of the world.

As a multicultural hub, Open Access BPO fosters meaningful connections across diverse backgrounds, enriching our collective understanding and strengthening the bonds within our communities.

This April, we celebrate diversity and create a world where openness and inclusion are the pillars of our culture.

#WeSpeakYourLanguage
#MulticulturalCommunicationsMonth
#OABPOHolidays