Put customers first
Our people-first approach and awesome teams make everything we do memorable and outstanding.
Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions.
What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.
2006
Ben Davidowitz starts Open Access BPO in San Carlos, California as a telemarketing company. Henry Chang signed on a partner and co-founder soon after.
2007
We launch our first contact center in the Philippines to leverage its market access and skilled workforce.
2008
To better serve our clients and their growing needs, we expand our portfolio of services to include customer service and technical support.
2014
We expand operations, opening an office in Taipei, Taiwan to provide existing and potential clients multichannel support for more East Asian languages.
2015
Our third office launches in Davao, Philippines for better redundancy measures and to improve cost efficiency. Our multilingual capability grows; we begin offering over 20 languages.
2017
We open our fourth campus in Xiamen, China to help our global partners successfully navigate the complex ecosystem of customer engagement and regulations in the Chinese market.
2019
We bring more business opportunities for your expansion with the launch of our second Makati City, Philippines branch.
Open Access BPO provides dynamic solutions enabling growing businesses to create more impactful customer experiences and increase operational efficiencies in an ever-connected world.
To be the global BPO leader providing the best results through industry-leading customized solutions.
Put customers first
Do the right thing
Make awesome happen
Celebrate diversity
Work as one team, one family
Our people-first approach and awesome teams make everything we do memorable and outstanding.
Solutions aren’t one-size-fits-all. We’re equipped to create inspired programs for collective growth within our company and yours.
We embrace the countless possibilities leading to success. Our diverse team provides flexible multilingual solutions to make awesome happen for your brand.
With employees from over 20 countries working alongside each other, we are a melting pot of culture, individuality, and inclusivity.
Every day, we are guided by our collective goal to drive our company, clients, and employees towards progress and happiness.
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