Open Access BPO to Launch 7th Global Facility in Manila

Luis Anthony Oliveros Published on March 31, 2022

MAKATI CITY, Philippines, March 31- Open Access BPO has opened a new operations site in Makati City, Philippines. This expansion is in response to the multilingual outsourcing firm’s recent growth.

“Our team grew significantly despite the restrictions of the pandemic.” Open Access BPO CEO Ben Davidowitz stated. “And as we resume on-site operations, we need to expand our production workspace to support our new programs and their growing needs.”

Located in the Robinsons Summit Center (RSC), Open Access BPO’s new Makati office has a 990-sq/m floor area with a 198-seat capacity. Similar to its other sites, the company invested in designing the new space with comfort and functionality in mind, ensuring it also complies with international data security standards.

“In addition to business and security requirements, we made sure that the new office fits the employees’ needs,” company President Henry Chang added. “It’s in the middle of the country’s major business district with multiple transportation options and surrounded by commercial and food establishments.”

Open Access BPO’s new Manila campus is in the Robinsons Summit Center, Ayala Avenue, Makati City. This is the company’s seventh global office.

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to both growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines, Taipei, Taiwan, and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

Avatar photo
Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Join us on facebook
Open Access BPO Yesterday
#Fintech #CX must scale without losing the human touch.

As Q1 2026 draws to a close, fintech brands are facing a key challenge: ๐——๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ ๐—ต๐—ถ๐—ด๐—ต๐—น๐˜† ๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ๐—ฑ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐˜„๐—ต๐—ถ๐—น๐—ฒ ๐˜€๐—ฐ๐—ฎ๐—น๐—ถ๐—ป๐—ด ๐—ณ๐—ฎ๐˜€๐˜ ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐˜€.

The brands that succeed are combining AI tools with multilingual CX teams and flexible support operations.
The result is faster responses, stronger trust, and #CustomerExperiences that still feel personal even at scale.

See how fintech brands can build scalable personalized CX in 2026: https://buff.ly/g7ioIHh

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Our multilingual teams and flexible #outsourcing solutions help fintech companies deliver personalized #CustomerSupport while managing rapid growth.

Connect with us to explore how outsourced CX can support your fintech expansion: https://buff.ly/aMNxt9U

#WeAreOABPO
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing
Open Access BPO 2 days ago
Open Access BPO has always recognized all the women who drive our success. For years, we've advocated for policies and initiatives that ensure #GenderEquality.

This year, Open Access BPO joins #GiveToGain in celebrating and supporting women's leadership and impact. We celebrate and thank all the women at Open Access BPO and across communities for everything you do to lead, inspire, and make a difference.

#WeAreOABPO #IWD2026
#OABPOonIWD2026 #SheSays
#SheSays #WeCanBeEquALL
Open Access BPO 4 days ago
#OABPOmilestone:
๐—–๐—ฒ๐—น๐—ฒ๐—ฏ๐—ฟ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐Ÿฎ ๐—ฑ๐—ฒ๐—ฐ๐—ฎ๐—ฑ๐—ฒ๐˜€ ๐—ผ๐—ณ ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ-๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€
Read the full story here: https://buff.ly/dBxlcfx

Multinational #CallCenter Open Access BPO marked its 20th anniversary with a kickoff celebration series across its Makati, Davao, and Taipei offices. The festivities honored the company's employees and set an inspiring tone for 2026.

This milestone shows what's possible when a company puts people first and builds a culture where teams can thrive together.

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Our people-first culture powers performance and innovation, producing measurable results that matter.

Partner with Open Access BPO to scale your operations with a team that delivers excellence.

Contact us today to explore outsourcing solutions: https://buff.ly/PWlXVf8

#WeAreOABPO #TeamOABPO
#OABPOKickoff2026 #RedCarpetDreams
#Everglow #20YearsAndGrowing #CompanyCulture
#CXLeadership #BuildingTogether
Open Access BPO 11 days ago
๐—”๐—œ ๐—ถ๐˜€๐—ป'๐˜ ๐—ฎ ๐˜€๐˜๐—ฎ๐—ณ๐—ณ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ๐—บ๐—ฒ๐—ป, ๐—ถ๐˜'๐˜€ ๐—ฎ ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ถ๐—ฒ๐—ฟ.

The conversation around AI often focuses on full automation, but the real advantage lies in ๐ˆ๐ง๐ญ๐ž๐ฅ๐ฅ๐ข๐ ๐ž๐ง๐ญ ๐€๐ฎ๐ ๐ฆ๐ž๐ง๐ญ๐š๐ญ๐ข๐จ๐ง.
By pairing AI-driven speed with human empathy, brands can handle complex problem-solving and emotional de-escalation at a scale never before possible.

Discover the framework for blending human talent with AI to deliver premium #CustomerExperience without losing the personal touch.

Get the insights here: https://buff.ly/UFrYxcZ

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Elevate your brand with a partner that masters the balance of tech and touch.
Let's grow together: https://buff.ly/jtkk2WZ

#WeAreOABPO
#CX #CustomerSupport #OutsourcingCX
#Outsourcing #CustomerService
#CustomerSatisfaction #CSat #AI
Open Access BPO 14 days ago
Is shrinkage quietly draining your #CallCenter's productivity?

Whether due to absenteeism or internal meetings, your #CustomerExperience suffers when your agents are on the clock but unavailable to assist customers.

But you can minimize these gaps without burning out your team.
Read our full guide to boosting #productivity: https://buff.ly/WJXFVl4

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
At Open Access BPO, we use tried-and-tested processes to target shrinkage and elevate #CX.

Let's talk about how we can help your brand thrive: https://buff.ly/8jBboiX

#WeAreOABPO
#CallCenterManagement
#WorkforceManagement #BPO #Productivity