Category: Culture

How BPO companies should support employee self-care

Self-care is everyone’s personal responsibility. This involves activities that help maintain their health and well-being, enabling them to prevent and manage illnesses caused by an unhealthy lifestyle. Between an employee’s responsibilities at work and at home, however, maintaining a balance and fully taking care of one’s self can be challenging. This is why call centers […]

Open Access BPO launches new Makati office

Since moving its operations from the US to the Philippines in 2007, Open Access BPO has developed its portfolio of services and grown its customer base. Along with this growth is its operations’ expansion, including its multicultural workforce and international offices. Last Friday, July 12, the multilingual call center officially launched a new office at […]

Open Access BPO expands to new office

MAKATI CITY, Philippines – Open Access BPO, a Philippine-based global multilingual call center, has launched a new office in Makati City, Philippines. Located at the Glorietta 2 Corporate Center, the 1,000-seat facility was established to meet the growing demands of its clients and expanding workforce. “Open Access BPO is the go-to provider for complex business […]

Open Access BPO’s LGBTQIA+ employees stand up for Pride

We Speak With Pride What better way to hear about the struggles and hopes of the community than from those who experience these firsthand. This year, we invited some of our LGBTQIA+ employees to share what they resist against and for.     James (Lead Generation Analyst) resists for HIV awareness. I advocate for HIV […]

Stonewall 50:  Open Access BPO’s Pride commemoration

It may be easy to dismiss the Pride march as a call for community or to perceive it as flagrant and flamboyant display for what’s been regarded as unnatural or skewed realities by bigots. What others don’t know is it’s a commemoration and a resistance more than a celebration. Each Pride march is a push […]

2017 in review: Open Access BPO's most notable milestones

As we’re nearly at the end of 2017, Open Access BPO looks back on some of its biggest milestones this year. It’s been another long, full year for Open Access BPO. This 2017 presented a host of opportunities for the company to establish an even stronger international presence and serve more brands all over the […]

Open Access BPO yields 4 finishers in this year's NYC Marathon

Open Access BPO’s Leo Penas at the NYC Marathon 2017 finish line [Photo credit: Ryan’s Run on Facebook] NEW YORK CITY, US—Amidst the cloudy skies and the chilly autumn weather, four of the Philippine call center Open Access BPO’s representatives crossed the finish line alongside the 50,766 finishers of the prestigious TCS New York City […]

Philippine call center to run for a cause once again in NYC Marathon

MAKATI CITY, Philippines—Open Access BPO, an international multilingual call center based in the Philippines, is once again flying representatives to the world’s most prestigious marathon, the TCS New York City Marathon, to be held on November 5. Open Access BPO, in its second year as a major sponsor of cause-driven nonprofit Ryan’s Run, seeks to […]

3 Open Access BPO employees finish NYC Marathon

Three employees from Philippine call center Open Access BPO were among the 51,388 finishers of the TCS New York City Marathon held November 6. Alberto Agulto, Leo Penas, and Clint Ortiz joined and finished the world’s biggest marathon to support a cause-driven, nonprofit organization called Ryan’s Run. Based in Pennsylvania, Ryan’s Run raises funds that […]

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