Open Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the Easter community initiative Open Access BPO...
Every successful call center has a team that goes beyond the scripted responses and conventional methodologies. This is one area where creativity manifests itself. Call center creativity, in its truest...
Open Access BPO didn’t seem to mind the cool weekend winds as employees donned their best summer outfits in Endless Summer: The Open Access BPO Kick-Off Party 2024. Held last...
Multilingual outsourcing firm Open Access BPO celebrated the recent Customer Service Week (CS Week) from October 2-6, 2023. Celebrated annually in the first week of October, this event provides an...
Open Access BPO Davao employees recently took part in the multilingual call center’s first aid training facilitated by the Philippines Red Cross Davao. The training course focused on occupational first...
Allies and members of Open Access BPO’s LGBTQIA+ community gathered to join Metro Manila Pride‘s Tayo ang Kulayaan: Pride March and Festival held at the Ayala Malls Circuit grounds in...
Inclusivity is about making sure everyone feels welcome and valued, no matter who they are or where they come from. It means giving everyone a fair chance to participate and...
Open Access BPO VP Joy Sebastian recently spoke at a leadership workshop organized by the Contact Center Association of the Philippines (CCAP) held at the Asian Institute of Management (AIM)...
The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a...
Open Access BPO celebrated the seventh anniversary of its operations site in Davao, Philippines with a day of fun outdoor activities. The event took place at the picnic grounds of...
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.
#AIโpowered CX #outsourcing helps founders and teams keep pace by combining #automation for routine tasks with human expertise for complex interactions.
The result? Faster resolutions, leaner operations, and a support model that flexes with demand.
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Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.
On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.
We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.