Category: Data Security

Protecting Your Customers’ Data During the Holidays

Is your business busy during the holiday season? Keep your customers’ data secure during and after transactions to protect them. Before you delve into data security tips for a digitally safe holiday season, let’s take a look at some of the pitfalls that can hurt your business during the festivities: Digital Disasters That Will Impact […]

Ramping Up InfoSec During Data Privacy Awareness Month

Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways of handling data. The company designated May 2022 as its first annual Data Privacy Awareness Month, aligning it with the Philippines’ National Privacy Commission’s Privacy […]

WEEKEND LINK ROUNDUP | Data Security Compliance at Open Access BPO

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction. GDPR | Open Access BPO Achieves GDPR Compliance General Data Protection Regulation compliance means seamless data security and access for customers. […]

WEEKEND LINK ROUNDUP | Ensuring Secured Business Outsourcing

Is Data Safe From Security-Related Outsourcing Issues? Dealing with data security intrusions is indeed a valid point of concern for businesses looking into outsourcing. But a professional third-party provider can guarantee that data will remain safe even when contracted overseas. Best Practices to Boost Data Security in Call Centers Contact centers manage sophisticated and complex […]

Open Access BPO Enhances Operational Security

Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele. These past two years highlight the need for businesses to enforce strong data security measures, practices, and tools. According to Deloitte, cybercrimes are on the rise as […]

The Growing Fraud Problem Plaguing Ecommerce

As digital scam artists keep honing their craft to outsmart ecommerce brands, how do you make sure your fraud prevention techniques are robust enough? When brands began moving their stores to the digital space, everybody expected swindlers to follow. Unsurprisingly, they’ve modernized their thieving tactics to adapt to the changing business landscape. And yet, even […]

Educating Your Customers About Information Security

With more and more brands offering digital solutions to their clientele, educating customers about cyberattacks and information security has become crucial. Of course, you want to protect your company and customers from these attacks, and it’s not just because of the revenue losses involved. More importantly, companies that are vulnerable to data breaches get a […]

Deflecting Insider Threats to Data Security

Is your contact center safe from your employees? Like all organizations, call centers are most vulnerable from the inside. Unfortunately, many of them are quick to direct their vigilance toward external threats, which is actually good until it starts to leave massive internal loopholes. It doesn’t help that internal data security is often overlooked by […]

When Your Call Center Agent Commits Fraud

You’ve probably heard these real-life horror stories of call center fraud. In July 2015, an Australia-based finance company had to pay more than $1 million to 30 of its customers after a massive security breach. A call center agent was found siphoning personal data to an illegal third-party organization. This led to the arrest of […]

Why Do Online Businesses Need Fraud Support?

These days, both personal and corporate secrets can easily be exposed with just a few tweaks on a poorly protected database. Businesses need to be honest with their dealings so that none of their actions can be used against them. Letting the public access non-sensitive procedures makes a company transparent, but can this guarantee authenticity? […]

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Compared to most industries, #CallCenters are known for providing a fun and positive workplace for their employees.

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Keeping your customers' data secure is one of the best ways to earn their trust.
Here's an in-depth look on how it can be achieved: https://buff.ly/3HjQYIK

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Only trust an #outsourcing firm with a robust #DataSecurity strategies and solutions to ensure #InformationSecurity: OpenAccessBPO.com/get-started

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#๐——๐—ฎ๐˜๐—ฎ๐—ฃ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐—ฐ๐˜†๐—ช๐—ฒ๐—ฒ๐—ธ aims to raise awareness about #DataSecurity and privacy and how we all must be mindful of what we share online. Let's stay vigilant against malicious activities that may exploit our information.

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#CustomerService providers have the responsibility to protect their partners against data intrusions that may interrupt operations and steal sensitive information. If your

Check out these best practices for protecting your data: https://buff.ly/3Jj7cEV

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As a global #outsourcing hub, offshoring to the #Philippines has been recognized as a winning business strategy. But one of the things you should also consider is the security of the data you will be sharing with your chosen outsourcing firm.

Here's how you can keep your customer's trust even when their data is with a third-party company: https://buff.ly/3GY1jKm

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