Open Access BPO Xiamen

Capturing the Chinese language market through trusted multichannel business solutions based in China.

International brands constantly seek entry into China’s seemingly boundless market. In many cases, local presence is mandated for foreign companies doing business in China. Mandarin is the most widely spoken native language, used by 12% of the world’s population. Brands wanting to enhance their client-consumer relationships with over a billion people worldwide will want to consider Open Access BPO’s Xiamen facility.

China’s Fujian Province promotes cultural and commercial ties through Sister Cities with other nations in Europe, Oceania, Asia, and North America. Xiamen is one of the major City of Friendship representatives from Fujian, making it a great location to break through culturally specific Chinese customer experience.

Open Access BPO’s Xiamen campus offers customer support solutions built for industries that want to cater to markets speaking Chinese dialects including Mandarin, Hokkien, and Cantonese. We help businesses penetrate the Chinese market while adhering to China’s strict business protocols.

Here’s how we can help you.

Open Access BPO Xiamen bridges the geographical, cultural, and legal gaps between international companies and the huge Chinese consumer market. We create fruitful customer experiences with the Chinese consumers because our support call center agents are culturally knowledgeable native speakers.

Leverage the hard-working, highly-educated, and culturally knowledgeable Chinese workforce from our Xiamen campus through cost-effective business solutions.

• • Specializes in providing multichannel customer support in Chinese dialects
• • Highly skilled local workforce armed with outsourcing- and tech-specific education
• • Especially recommended to foreign airlines planning to market to China amid complex aviation policies
• • Local presence enriches brand-consumer relationships due to proximity to customers base
• • Team of native Chinese dialect speakers ensures lasting positive impact in your consumers
• • Effective communication practices through a local team’s grasp of business and cultural etiquette
  when dealing with Chinese clients