The future of customer experience (CX) is shifting at an unprecedented pace, and brands that fail to keep up risk losing their competitive edge. The Top Customer Experience Goals Your...
Tech Rebalances with Big Layoffs Sandwiched by the recent news cycles of the crypto implosion and Muskian-Twitting chaos, the largest technology companies’ layoffs have taken center stage. Layoffs.fyi shows tech...
6 Helpful Solutions for Managing Workplace Diversity Challenges Challenges may pop up when you put together teams from different cultures and beliefs. But neglecting workplace diversity issues can implicate the...
Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele. These past...
LAS VEGAS, Nev., Oct. 20, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced the relocation of its Las Vegas office to accommodate its expanding operations. This...
MAKATI CITY, Philippines, June 08, 2021 — Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP). CCAP is a non-profit...
WASHINGTON DC, March 1, 2021 - Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the...
Open Access BPO provides competitive solutions for offshore redundancy. With redundancy, you benefit from seamless 24/7 contact center services for your business and your customers, unaffected by events that threaten...
Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently...
Open Access BPO is leading the drive to maintain business as usual during the COVID-19 pandemic, with flexible, nimble deployment for large customer support and back office teams. The business...
Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.
The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.
From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.
This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.