Diversity Archives - Open Access BPO

Open Access BPO’s Pride Week 2025 Fuels Fun & Advocacy

Pride Month may have wrapped up weeks ago, but the Open Access BPO team is still feeling the positive energy from our internal events that celebrated diversity and being our...

By OABPO Blog Team

July 16, 2025

Culture Diversity Event Open Access BPO

#UnitedByLove: Open Access BPO Makati Celebrates Pride

Capping off Pride Month, Open Access BPO Makati hosted #UnitedByLove: The Open Access BPO Pride Party 2024 at the Enderun Tent in Taguig City on June 28th. Setting the celebratory...

By JV Razal

July 4, 2024

Culture Diversity Employee Engagement Event Open Access BPO

Open Access BPO Marches in Celebration of LGBTQIA+ Pride

Allies and members of Open Access BPO’s LGBTQIA+ community gathered to join Metro Manila Pride‘s Tayo ang Kulayaan: Pride March and Festival held at the Ayala Malls Circuit grounds in...

By JV Razal

July 21, 2023

Call Center Agents Culture Diversity Employee Engagement

The Power of Inclusion: How Inclusive Hiring Helps Multilingual Call Centers Build Customer Relationships

Inclusivity is about making sure everyone feels welcome and valued, no matter who they are or where they come from. It means giving everyone a fair chance to participate and...

By JV Razal

June 14, 2023

Culture Diversity Employee Engagement Philippine Outsourcing Weekend Link Roundup

WEEKEND LINK ROUNDUP | Employee Engagement: Ramping Up Workforce Empowerment

6 Helpful Solutions for Managing Workplace Diversity Challenges Challenges may pop up when you put together teams from different cultures and beliefs. But neglecting workplace diversity issues can implicate the...

By Luis Anthony Oliveros

October 8, 2022

Culture Diversity Open Access BPO

A Post-Pride Month Message From Our CEO

With the conclusion of Pride Month, I am proud of our participation in the spirit of the month: marches joined, focus discussions held among all our stakeholders, awareness and sensitivity...

By Ben Davidowitz

July 11, 2022

Culture Diversity Employee Engagement Weekend Link Roundup

WEEKEND LINK ROUNDUP | The Road to a Diverse and Inclusive Workplace

Managing Diversity in Multilingual Call Centers Multilingual call centers are home to people of different cultures. They must carry out cultural competency strategies to ensure a harmonious and progressive relationship...

By Luis Anthony Oliveros

June 17, 2022

Call Center Agents Call Center Industry Culture Customer Experience Diversity Employee Engagement Performance Management

5 Challenges in Managing a Multilingual Call Center Team

A multilingual call center team is good to have but managing one can be more complicated that you might think. The growth of your business is something that you have...

By Faith Ocampo

November 15, 2016

Culture Diversity Employee Engagement Multilingual Call Center Services Philippine Outsourcing

5 Tips to Improve Your Agents’ Intercultural Communication Skills

Effective training programs that promote cultural sensitivity have been in demand in recent years, and you can observe this trend across industries. Mainly, it’s because we live in an increasingly...

By Faith Ocampo

June 7, 2016

Call Center Agents Culture Diversity

3 Areas to Include in Your Cultural Awareness Training

For call centers, the key to global dominance is multiculturalism. Our modern world, one wherein distance and time gaps are becoming irrelevant, empowers global brands. Largely aided by technology, globalization...

By Faith Ocampo

May 26, 2016

Category: Diversity

Open Access BPO’s Pride Week 2025 Fuels Fun & Advocacy

#UnitedByLove: Open Access BPO Makati Celebrates Pride

Open Access BPO Marches in Celebration of LGBTQIA+ Pride

The Power of Inclusion: How Inclusive Hiring Helps Multilingual Call Centers Build Customer Relationships

WEEKEND LINK ROUNDUP | Employee Engagement: Ramping Up Workforce Empowerment

A Post-Pride Month Message From Our CEO

WEEKEND LINK ROUNDUP | The Road to a Diverse and Inclusive Workplace

5 Challenges in Managing a Multilingual Call Center Team

5 Tips to Improve Your Agents’ Intercultural Communication Skills

3 Areas to Include in Your Cultural Awareness Training