Open Access BPO is one of today's fastest-growing call centers in the Philippines, a trusted name in the local BPO industry for over 10 years. While our approach to campaign development and management creates the right solutions for addressing our client's specific needs and goals, it is our unique identity that makes a difference in people's lives.
It's the Open Access Difference that empowers our campaigns, from the expertise of our tenured leaders and our years of experience producing measurable results for our clients, down to our campuses' aesthetic, culture, and the bond we form with our clients and employees. These fuel our campaigns and accelerate our clients' growth.
For a dynamic market, we offer multichannel solutions available in 30+ languages,
capturing customers’ unique needs.
Combining operational precision and multichannel customer engagement enables us to provide personalized customer care and tech support your customers want.
Improve your digital footprint, create smooth online experiences, and protect your customers from any possible fraud with our content moderation solutions.
Raise efficiency by streamlining your back office processes through data management, document handling, multilingual translation, and much more.
Fusing business intelligence, diversity, and advanced processes, we deliver operational
excellence for every brand we work with.
Our campuses are selected to give you access to the world’s best talents and technology. We operate 24/7 from our offices in the Philippines, the US, Taiwan, and China.
We are a team of diverse and creative talents from different professional backgrounds, representing various disciplines, more than 20 nationalities, and over 30 languages.
We partner with companies of all sizes, types, and industries, to ensure our operational model consistently aligns with their performance targets and revenue goals.
We are passionate about crafting solutions aimed to solve business problems and add value to people’s lives. Whether it’s powering up your launch in highly multicultural markets or deploying sophisticated back office ops, we tailor outsourcing solutions to your needs.
We adhere to various compliances and attestations to protect our stakeholders' data, including the Payment Card Industry Data Security Standard (PCI DSS), the General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA), and System and Organization Controls (SOC 2), the National Privacy Commission of the Philippines' Circular No. 2022-04, and ISO/IEC 27001:2022.
We are deeply immersed in a mix of industries, including travel and hospitality, technology, ecommerce, telecommunications, SaaS, logistics & transportation, mobile apps, and many others. So, whether you’re an emerging enterprise aiming to expand your market or a Fortune 500 company exploring cost-effective options, Open Access BPO provides the right solution for you.
We established our campuses in strategic global locations to bring you closer to your target markets.
Makati
19/F 6783 Robinsons Summit Center,
Ayala Avenue,
Makati City,
Philippines 1226
+1.888.888.1519
Davao
G/F Filandia IT Center,
Quirino Avenue
corner Jacinto Extension,
Davao City, Philippines 8000
+1.888.888.1519
Davao (Matina IT Park)
G/F Building 3, Matina IT Park,
McArthur Highway, Matina,
Davao City, Philippines 8000
+1.888.888.1519
Las Vegas
8290 W. Sahara Avenue,
Suite 170, Las Vegas,
NV 89117
+1.888.888.1519
Taipei
6/F 277 Songren Road,
Xinyi District,
Taipei City, Taiwan 110
+1.888.888.1519
19/F 6783 Robinsons Summit Center,
Ayala Avenue,
Makati City,
Philippines 1226
+1.888.888.1519
G/F Filandia IT Center,
Quirino Avenue
corner Jacinto Extension,
Davao City, Philippines 8000
+1.888.888.1519
G/F Building 3, Matina IT Park,
McArthur Highway, Matina,
Davao City, Philippines 8000
+1.888.888.1519