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Open Access BPO integrates skilled talent, intelligent automation, and proven frameworks to streamline back office operations and boost overall business performance.
Efficient back office operations are the foundation of superior customer experiences and sustainable growth. We build customized, scalable processes that adapt quickly to shifting business priorities.
Learn MoreOur back office solutions help digital-first companies remain flexible, scalable, and focused on delivering exceptional CX.
Optimize Costs
Reduce operational expenses while boosting productivity with efficient, automated processes.
Convert Data to Strategy
Convert data into actionable insights to guide strategic, intelligent business decisions.
Safeguard Operations
Detect and prevent online fraud, safeguarding customers and digital operations.
Elevate CX Workflows
Enhance operational efficiency to deliver seamless, flexible, and agile customer experiences.
Our dedicated agents handle and process your data in real time, delivering accurate results so you can focus on growth.
Data cleansing • Data enrichment • Database maintenance • Records management • Data analysis
Our data entry services increase productivity and ensure support teams deliver accurate, complete information every time.
Data verification • Data categorization • Data mining
We transcribe scanned documents and multimedia files for easy storage, retrieval, and seamless workflow integration.
Audio-to-text • Video-to-text • Medical transcription • Legal transcription • Offline captioning/Closed captioning
Our web research services enhance data accuracy, complementing entry and management processes for smarter decision-making.
Product research • Document research • Information verification • Academic research • Market and industry research • Social media research
With a multilingual team fluent in 30+ languages, we translate documents, databases, and content to suit your preferred languages.
Text
Corporate documents • Software • Product manuals • Website content • Customer reviews
Audiovisual
Recorded voice calls • Multimedia and video content • Legal and law enforcement transcription
Our creative team edits and enhances visuals to maintain a consistent, on-brand appearance across all digital platforms.
Product images • Website photos • Social media photos • Marketing and advertising collateral
