AI-powered BPO solutions for high-growth businesses

BACK OFFICE SUPPORT

Open Access BPO integrates skilled talent, intelligent automation, and proven frameworks to streamline back office operations and boost overall business performance.

Efficient back office operations are the foundation of superior customer experiences and sustainable growth. We build customized, scalable processes that adapt quickly to shifting business priorities.

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How We Can Help Your Business

Our back office solutions help digital-first companies remain flexible, scalable, and focused on delivering exceptional CX.

Optimize Costs

Reduce operational expenses while boosting productivity with efficient, automated processes.

Convert Data to Strategy

Convert data into actionable insights to guide strategic, intelligent business decisions.

Safeguard Operations

Detect and prevent online fraud, safeguarding customers and digital operations.

Elevate CX Workflows

Enhance operational efficiency to deliver seamless, flexible, and agile customer experiences.

Data Management

Our dedicated agents handle and process your data in real time, delivering accurate results so you can focus on growth.

Data cleansing • Data enrichment • Database maintenance • Records management • Data analysis

Data Entry

Our data entry services increase productivity and ensure support teams deliver accurate, complete information every time.

Data verification • Data categorization • Data mining

Transcription

We transcribe scanned documents and multimedia files for easy storage, retrieval, and seamless workflow integration.

Audio-to-text • Video-to-text • Medical transcription • Legal transcription • Offline captioning/Closed captioning

Web Research

Our web research services enhance data accuracy, complementing entry and management processes for smarter decision-making.

Product research • Document research • Information verification • Academic research • Market and industry research • Social media research

Multilingual Translation

With a multilingual team fluent in 30+ languages, we translate documents, databases, and content to suit your preferred languages.

Text

Corporate documents • Software • Product manuals • Website content • Customer reviews

Audiovisual

Recorded voice calls • Multimedia and video content • Legal and law enforcement transcription

Image Editing

Our creative team edits and enhances visuals to maintain a consistent, on-brand appearance across all digital platforms.

Product images • Website photos • Social media photos • Marketing and advertising collateral

We handle your effort-intensive tasks so you can make room for your critical priorities.

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