[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

Audrey Reyes Published on August 27, 2021

As more consumers turn to online channels, businesses are expected to provide accessible, multilingual call center support for their international customers.

Businesses must also keep an eye on the economic shifts pointing towards globalization and regionalization, both of which can widen audience reach. Multilingual outsourcing puts bridging the language gap at the forefront.

The broadening interest consumers have in diversity and inclusion programs within businesses they support also plays a big role in offering multilingual services. If a brand wants to remain relevant in international markets, speaking its customers’ language is a must. This, of course, brings them closer to a diverse audience.

Open Access BPO discusses 5 must-have customer service languages businesses must offer to remain competitive in international markets.

Infographic showing 5 Essential Customer Service Languages for International Reach

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Understanding how your approach can impact #CustomerService quality is only half battle; the language should be embraced by everyone in the company and understood by everyone who contacts you. Read: https://buff.ly/3nv3r2M

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It may seem like a month-long street party to some, #PrideMonth is also a protest against the discrimination and violence the LGBTQIA+ community has suffered through and continues to endure.

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#Email is one of the most important #CustomerService channels.
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