[Infographic]The pressure that Philippine call centers are under

[Infographic]The pressure that Philippine call centers are under

Faith Ocampo Published on June 15, 2016

infographic-header-with-title--The-pressure-that-Philippine-call-centers-are-under

What does the Philippines have to do to move up the outsourcing value chain?

The Philippine outsourcing industry is more than just a lucrative enterprise. It’s now on its way to becoming the largest and fastest-growing industry in the country, especially now that budding BPO hubs called Next-Wave Cities are mushrooming outside Metro Manila.

Widely recognized as a top contender in the IT-BPO industry, the Philippines has been named by Tholons as one of the best outsourcing destinations in the world. However, in order for it to keep growing, it needs to overcome plenty of roadblocks. In this infographic, Open Access BPO explores the biggest challenges that Philippine call centers are facing and identifies key action plans to combat the impending setbacks.

The pressure that Philippine call centers

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.

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Open Access BPO
Open Access BPO1 day ago
CCAP is a non-profit association made up of the top call centers in the Philippines.

As its newest member, Open Access BPO is looking forward to helping the local #BPO industry advance in the global scene.

Read more: https://buff.ly/3wOs1yW

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Open Access BPO
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Open Access BPO is honored to be the newest member of the Contact Center Association of the Philippines - CCAP.

We support the organization's initiatives to drive industry innovation and elevate service quality among Philippine-based contact centers.

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Open Access BPO
Open Access BPO6 days ago
"We look forward to working with the Contact Center Association of the Philippines - CCAP and other players in the local sector to champion the Filipino contact center industry in the international arena." - Joy Sebastian, Open Access BPO's Global Vice President

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