[Infographic] 5 Must-have Customer Service Languages

[Infographic] 5 Must-have Customer Service Languages

James Glenn Gomez Published on August 9, 2017

5 Must-have Customer Service Languages infographic header

Studies have touted the prediction that in the future, big companies will be based in emerging markets.

This expected shift in business dynamics have made entrepreneurs rethink their business growth strategies. More are promoting multilingualism in the workplace as a forward-thinking initiative.
A multilingual call center doesn’t just let you communicate with foreign speakers, it also enables your business to connect with your international consumers. It gives you a workforce that’s able to penetrate diverse foreign markets. You gain access to a whole new market share through multilingualism and cultural-mindedness. Open Access BPO lists down five key languages your customer service must be able to speak.
5 Must-have Customer Service Languages infographic

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Open Access BPO
Open Access BPO2 days ago
Multilingual #CallCenter Open Access BPO has strategic locations that support high-end infrastructure, redundant resources and a network of dedicated professionals that will help businesses address the unique needs of their target market.

Learn more about our global delivery sites here: https://zcu.io/aLAm

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO4 days ago
Call centers cannot afford data loss. However, circumstances like hardware glitches, #cyber attacks, and natural disasters can lead to this.

How do you protect the lifeline of your #CallCenter in such cases? Find out in this blog: https://zcu.io/bjPx

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO5 days ago
Your customer service defines your business. The first step to ensuring that you do the right thing is to adapt the language that helps you deliver excellent #CustomerSupport: https://zcu.io/JRI2

#WeSpeakYourLanguage #CustServ #CallCenter
Open Access BPO
Open Access BPO1 week ago
Effective communication goes beyond simply using the same language as your consumers. That is why companies outsource their #multilingual #CallCenter: to have the ability to provide the kind of support consumers understand.

Read more on adapting the right language to build customer rapport: https://zcu.io/IMsh

#WeSpeakYourLanguage #CustomerService
Open Access BPO
Open Access BPO1 week ago
Unsure of how to improve customer relationships? Check out this overview of generational preferences to understand what influences your customers' decisions and how to meet their needs: https://zcu.io/AygQ

#WeSpeakYourLanguage #CustServ #CustomerSupport
Open Access BPO
Open Access BPO2 weeks ago
Unexpected interruptions in your #CallCenter operations can cost customers' trust and your brand's reputation. Discover how smart #offshore redundancy can mitigate these threats: https://zcu.io/8Vtz

#WeSpeakYourLanguage