[Infographic] 5 Must-have Customer Service Languages

James Glenn Gomez Published on August 9, 2017

5 Must-have Customer Service Languages infographic header

Studies have touted the prediction that in the future, big companies will be based in emerging markets.

This expected shift in business dynamics have made entrepreneurs rethink their business growth strategies. More are promoting multilingualism in the workplace as a forward-thinking initiative.
A multilingual call center doesn’t just let you communicate with foreign speakers, it also enables your business to connect with your international consumers. It gives you a workforce that’s able to penetrate diverse foreign markets. You gain access to a whole new market share through multilingualism and cultural-mindedness. Open Access BPO lists down five key languages your customer service must be able to speak.
5 Must-have Customer Service Languages infographic

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Brands will face both opportunities and challenges as they navigate the complexities of meeting customer expectations in a rapidly changing environment.

๐—”๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฝ๐—ฟ๐—ฒ๐—ฝ๐—ฎ๐—ฟ๐—ฒ๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜๐—ถ๐—บ๐—ฒ๐˜€ ๐—ฎ๐—ต๐—ฒ๐—ฎ๐—ฑ?

๐—Ÿ๐—ฒ๐˜'๐˜€ ๐˜๐—ฎ๐—ธ๐—ฒ ๐—ฎ ๐—น๐—ผ๐—ผ๐—ธ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐˜๐—ฟ๐—ฒ๐—ป๐—ฑ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜† ๐—ฒ๐—บ๐—ฏ๐—ฟ๐—ฎ๐—ฐ๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐˜†๐—ฒ๐—ฎ๐—ฟ.

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Outsource your #CustomerExperience for streamlined success.

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Open Access BPO 3 days ago
๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€ ๐—ถ๐—ป #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ.
Brands must ensure their #CustomerSupport agents are elevating #CustomerSupport.

Here are 4 of the critical areas your #QA must focus on to score your #CallCenter partner's performance: https://buff.ly/3whUbqq

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Let us worry about enhancing #CX for your brand so you don't have to.

Talk to us and let our outsourcing experts build a #CustomerSupport team for your business: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
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There's nothing quite like quality #CustomerSupport for keeping consumers satisfied and loyal to a brand.

Captivate your customers and ensure brand loyalty with these #CustomerRetention tips: https://buff.ly/3wuq5QA

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Empower #CustomerSatisfaction with our #CustomerExperience business solutions: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO 4 days ago
๐’๐จ๐œ๐ข๐š๐ฅ ๐ž๐ง๐ ๐ข๐ง๐ž๐ž๐ซ๐ข๐ง๐  ๐ข๐ง๐ฏ๐จ๐ฅ๐ฏ๐ž๐ฌ ๐ฎ๐ฌ๐ข๐ง๐  ๐ฉ๐ฌ๐ฒ๐œ๐ก๐จ๐ฅ๐จ๐ ๐ฒ ๐ญ๐จ ๐ญ๐ซ๐ข๐œ๐ค ๐ฉ๐ž๐จ๐ฉ๐ฅ๐ž ๐ข๐ง๐ญ๐จ ๐ฌ๐ก๐š๐ซ๐ข๐ง๐  ๐œ๐จ๐ง๐Ÿ๐ข๐๐ž๐ง๐ญ๐ข๐š๐ฅ ๐ข๐ง๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง.

#CallCenters are common targets for these tactics, aimed at infiltrating a brand's sensitive information and protected strategies.

Here are potential #SocialEngineering techniques that can make you vulnerable to fraud: https://buff.ly/48pFzCX

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#WeSpeakYourLanguage
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Open Access BPO 5 days ago
It's crucial to meet your customers' expectations, but sometimes unforeseen circumstances can get in the way.

Here's a quick guide on how to handle those challenging moments and come out stronger with our #CustomerSupport strategy: https://buff.ly/42JjRZa

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Let's turn mishaps into opportunities: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerExperience #CX #CSat
Open Access BPO 5 days ago
If you think it has become harder to make your customers happy these past couple of decades, you're right.

Here are the 5 reasons why making customers happyโ€”and keeping them that wayโ€”has become an even more demanding task: https://buff.ly/49c1dvz

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Start improving your customer retention and brand loyalty: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
#CX #CustomerExperience
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