Study affirms Open Access BPO as key player in global content moderation industry

Study affirms Open Access BPO as key player in global content moderation industry

Luis Anthony Oliveros Published on April 17, 2020

LOS ANGELES, April 8, 2020 - Open Access BPO was recently named a top global content moderation solutions provider in a study published by market insights firm QY Research.

The recentĀ Global Content Moderation Solutions Market Report, History and Forecast 2015-2026 evaluated the content moderation industry, highlighting the top firms providing the service, with Open Access BPO included in the top 5 notable companies.

Content moderation study- Open Access BPO

Content moderation is the process of monitoring and filtering content submitted to a company’s online platforms. It is an essential component of online business strategies that ensures effective digital marketing, branding, and reputation management.

This is not the first time the research company acknowledged Open Access BPO. Their reports published in September and October last year also recognized the outsourcing firm as a key player in the global content moderation industry.

QY Research considers several factors affecting the sector for these studies. These include government policy, market environment, historical data, technological innovations, and future technologies, among others.

This year’s edition, however, includes the global impact and challenges brought by COVID-19 as a critical factor. It presents the value of establishing business continuity plans and how organizations respond to potential service delivery disruptions.

Most of Open Access BPO’s facilities are in the Philippines, where the government has enforced a community quarantine that can significantly affect business operations. Despite this, the multilingual outsourcing company’s services remain unaffected.

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to both growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines, Taipei, Taiwan, and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO21 hours ago
Among other benefits, š—°š—¼š—»š˜š—²š—»š˜ š—ŗš—¼š—±š—²š—æš—®š˜š—¶š—¼š—» monitors and reviews user-generated content to:
• ensure the safety of customers;
• combat spam and potential scams;
• prevent misinformation and fake news;
• boost user experience; and
• cultivate an inclusive community.

š—•š˜‚š˜ š˜„š—µš—¶š—°š—µ š—°š—¼š—»š˜š—²š—»š˜ š—ŗš—¼š—±š—²š—æš—®š˜š—¶š—¼š—» š—ŗš—²š˜š—µš—¼š—± š—¶š˜€ š—æš—¶š—“š—µš˜ š—³š—¼š—æ š˜†š—¼š˜‚š—æ š—Æš˜‚š˜€š—¶š—»š—²š˜€š˜€?
Explore the fascinating types of #ContentModeration shaping the digital landscape: https://buff.ly/3WR5rn5

----------
Work with our content experts to build a community where everyone feels heard and protected: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO2 days ago
Preventing your customers from leaving your brand may not be as easy as it sounds, but here are 5 tips your outsourced #CallCenter's customer retention team must consider: https://buff.ly/3Nem7Sb

----------
Ensure brand loyalty with Open Access BPO's high-quality #CustomerSupport. Contact us today: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerRetention
Open Access BPO
Open Access BPO2 days ago
#CallCenter Team Leaders drive progress and ensure top-notch service for your brand's customers.

Want to unlock the secrets to becoming an extraordinary leader for your team?
Here are the 5 biggest enemies of great leadership, along with a few tips on how to be a good leader: https://buff.ly/45LagCr

----------
Partner with Open Access BPO. We have great call center agents and team leaders to guarantee your brand's growth: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO6 days ago
To build a truly customer-centric organization, your #CustomerExperience team must be highly emotionally intelligent.

Here are the 5 advantages of cultivating #EmotionalIntelligence among your #CallCenter staff: https://buff.ly/43uHbcu

----------
Connect with an #outsourcing firm that can deeply connect with your customers: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CX #CustomerSupport
Open Access BPO
Open Access BPO6 days ago
Love knows no boundaries, and this month, we celebrate the beautiful #diversity that makes us who we are. š—£š—æš—¶š—±š—² š— š—¼š—»š˜š—µ honors and uplifts the LGBTQIA+ community, their achievements, and their ongoing fight for equality.

Open Access BPO joins the LGBTQIA+ community in celebrating authenticity, acceptance, and love this #PrideMonth.

Let's all spread love in all of its forms! Happy Pride!

#WeSpeakYourLanguage
#PrideMonth #Pride2023
#OASpeaksWithPride
#OneWithDiversity
Open Access BPO
Open Access BPO6 days ago
#FlashbackFriday: Revisit an enlightening blog post that delves into the historic Stonewall Riots, a pivotal moment in #LGBTQIA+ history.

Let's honor those who paved the way for progress, sparking a movement that continues to inspire change today: https://buff.ly/3C9zdd8

#WeSpeakYourLanguage
#PrideMonth #InclusivityMatters
#PrideMonth #Pride2023 #PrideHistory
#OASpeaksWithPride #OneWithDiversity
Open Access BPO