The road to a thriving global business is paved with challenges that can whittle down entrepreneurs’ motivation and test customer trust. And in an industry dominated by legacy brands, even having an innovative product will only get you so far. Open Access BPO’s case study, Building a Non-voice Solution to Propel a Telecom Disruptor, highlights […]
In less than a month, millions of Thanksgiving turkeys will grace banquets and signal the much-awaited Black Friday and Cyber Monday shopping bonanzas. With price slashes often too good to resist, bargain hunters are expected to flood every brick-and-mortar store and e-commerce business’ website. People will also be reaching out to brands’ customer service channels […]
Sports is one of the most common interests at Open Access BPO. So, when the Regent Aguila IronMan 70.3 Philippines was announced, triathletes in the company immediately signed up to participate. The Regent Aguila Ironman 70.3 Philippines is one of the local events under the prestigious international Ironman Triathlon. It recent race took place in […]
Call centers in the Philippines understand the importance of employee enrichment initiatives in keeping employees happy, fulfilled, and motivated. As such, many of them establish training programs to help employees develop and enrich their skills to boost their confidence and progress in their chosen career paths. Multilingual call center Open Access BPO recently launched its […]
Self-care is everyone’s personal responsibility. Ensuring it involves taking on activities that help maintain their health and well-being, enabling them to prevent and manage illnesses caused by an unhealthy lifestyle. Between an employee’s responsibilities at work and at home, however, maintaining a balance and fully taking care of one’s self can be challenging. This is […]
Since moving its operations from the US to the Philippines in 2007, Open Access BPO has developed its portfolio of services and grown its customer base. Along with this growth is its operations’ expansion, including its multicultural workforce and international offices. Last Friday, July 12, the multilingual call center officially launched a new office at […]
MAKATI CITY, Philippines, July 12, 2019 – Open Access BPO, a Philippine-based global multilingual call center, has launched a new office in Makati City, Philippines. Located at the Glorietta 2 Corporate Center, the 1,000-seat facility was established to meet the growing demands of its clients and expanding workforce. “Open Access BPO is the go-to provider […]
We Speak With Pride What better way to hear about the struggles and hopes of the community than from those who experience these firsthand. This year, we invited some of our LGBTQIA+ employees to share what they resist against and for. James (Lead Generation Analyst) resists for HIV awareness. I advocate for HIV […]
It may be easy to dismiss the Pride march as a call for community or to perceive it as flagrant and flamboyant display for what’s been regarded as unnatural or skewed realities by bigots. What others don’t know is it’s a commemoration and a resistance more than a celebration. Each Pride march is a push […]
Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently highlighted the cracks in many company’s disaster preparedness strategies. A study by human resource consulting firm Mercer says that over half of businesses worldwide weren’t […]
![[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19](https://www.openaccessbpo.com/wp-content/uploads/2020/06/Open-Access-BPO_Enabling-Continuous-Operations-during-COVID-19.-bannerjpg-768x301.jpg)
It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment. As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures […]
LAS VEGAS, Nev., June 2, 2020 – Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing. Open Access BPO Onshore™ builds on the firm’s trusted outsourcing practices and offers high-quality services from a location closer to home. Open Access BPO Onshore™’s representatives are based out of their homes in the […]
