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[Infographic] How Open Access BPO Implements Its Programs

When choosing a service provider to outsource their processes, businesses must also understand how their prospects develop and deploy their programs. The outsourcing company must have the processes, technologies, and the skilled workforce to address every client’s needs and help them achieve their long-term plans. Good outsourcing companies combine long-range thinking with the processes, technologies, […]

[Infographic] PCI DSS Compliance at a Glance

Felons continue their crimes on the digital platform even as COVID-19 endangered lives and livelihoods. This highlights the utmost need for businesses and their service providers to tighten security protocols and comply with the PCI DSS e-commerce security standards. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard established to […]

Open Access BPO’s Operational Preparedness in the Time of COVID-19

Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently highlighted the cracks in many company’s disaster preparedness strategies. A study by human resource consulting firm Mercer says that over half of businesses worldwide weren’t […]

[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment. As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures […]

Open Access BPO Unveils New Onshore Staffing Model

LAS VEGAS, Nev., June 2, 2020 – Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing. Open Access BPO Onshore™ builds on the firm’s trusted outsourcing practices and offers high-quality services from a location closer to home. Open Access BPO Onshore™’s representatives are based out of their homes in the […]

The Wallstreet Journal Highlights Open Access BPO’s Operational Resilience

Open Access BPO is leading the drive to maintain business as usual during the COVID-19 pandemic, with flexible, nimble deployment for large customer support and back office teams. The business process outsourcing (BPO) industry, which covers a range of business activities including customer service, technical support, animation, medical billing, and content moderation, is a central […]

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Open Access BPO
Open Access BPO5 hours ago
Over a billion people speak variations of the Chinese language worldwide. Brands hoping to enhance their client-consumer relationships with the Chinese market should consider partnering with Open Access BPO’s Xiamen facility. Here's why: https://buff.ly/3bi1ArX

#WeSpeakYourLanguage #callcenter #outsourcing
Open Access BPO
Open Access BPO8 hours ago
Maximize your business capacity in the Chinese ecommerce market. Read our 5 recommendations to understand this sector's key differences from other consumers around the globe: https://buff.ly/3nvVudf

Open Access offers #multichannel #CX in Mandarin, Cantonese, and Hokkien: https://buff.ly/3md2Hzr

#WeSpeakYourLanguage #Outsourcing
Open Access BPO
Open Access BPO1 day ago
Open Access BPO Taipei specializes in East Asian languages to help your business reach a larger Asian market. Our location employs highly skilled native Mandarin, Cantonese, Japanese, and Korean-speaking professionals. Visit our site learn more about our Taipei campus and to contact us: https://buff.ly/3ntAF26

#WeSpeakYourLanguage #callcenter #outsourcing
Open Access BPO
Open Access BPO2 days ago
Generally known as the language of love (and diplomacy), French is one of the most important business languages your multinational company needs to support. It lets you reach 300 million speakers around the world.

Here are the top languages businesses must offer to remain competitive in international markets: https://buff.ly/3vOzzSA

For #CustomerService and #BackOffice support in over 30 languages, contact Open Access BPO today: https://buff.ly/3pGZElc

#WeSpeakYourLanguage #outsourcing
Open Access BPO
Open Access BPO4 days ago
Partnering with Open Access BPO’s Davao site puts highly skilled professionals in your brand's frontline. This campus in the Philippines also serves as our backup site for providing uninterrupted #customerservice and #backoffice solutions for your English-speaking customers. Get to know our Davao operations: https://buff.ly/3m6roOk

#WeSpeakYourLanguage #callcenter #outsourcing
Open Access BPO
Open Access BPO5 days ago
Open Access BPO's Las Vegas office is moving to new location as it starts to expand its operations with on-site managed #onshoring programs, a support campaign for a healthcare provider. https://buff.ly/3b1jK1e

Experience the Open Access BPO Difference with high-quality #CustomerSupport and #ContentModeration in over 30 languages. https://buff.ly/3ps8VNV

#WeSpeakYourLanguage #MultilingualCallCenter #outsourcing
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