Open Access BPO Brings Warmth to the Holidays with Community Food Drive

Luis Anthony Oliveros Published on January 8, 2025

To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community.

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

On December 27, volunteers from the company’s various teams and departments gathered in the company cafeteria to prepare hot rice meals. With the assistance of company drivers, the volunteers then embarked on a mission to distribute these warm meals to homeless individuals throughout Makati City.

The outreach program brought smiles to approximately 150 grateful recipients, many of whom were pleasantly surprised by this unexpected act of kindness as the year drew to a close.

Community outreach programs have become an annual tradition at Open Access BPO, deeply rooted in the company’s core value of “Doing the Right Thing.” By actively engaging in initiatives that positively impact the community, the company fosters a culture of compassion and earns the respect and admiration of both employees and clients.

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

Beyond benefiting the community, the project serves as a powerful reminder of the importance of extending kindness and support beyond the office walls. In keeping with this spirit of giving, Open Access BPO has already announced plans to visit an animal shelter in 2025, further demonstrating its commitment to making a positive difference.

Open Access BPO’s Reach Extends Beyond Makati

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

This recent initiative builds on the success of last Easter’s feeding program in Poblacion, Makati. Open Access BPO demonstrates a commitment to community outreach that extends far beyond the borders of the city and encompasses a wide range of initiatives.

Open Access BPO’s commitment to community extends beyond the borders of Makati. For the past two years, the multilingual call center has actively engaged with the community of Buscalan in Kalinga, the renowned home of legendary tattoo artist Apo Whang-Od.

The company has also engaged in various philanthropic endeavors, including:

  • Supporting Vulnerable Children. Open Access BPO has consistently provided assistance to orphanages, ensuring the well-being of young individuals in need.
  • Disaster Relief. In times of calamity, Open Access BPO has actively participated in relief efforts, providing essential aid to those affected by natural disasters.
  • Investing in Education. The company has supported initiatives to enhance the learning environments of schools and orphanages.
  • Global Partnerships. For years, Open Access BPO has proudly served as a major charity partner of Team Allied Services, a charity campaign of non-profit organization that raises funds via the New York Marathon. This provides rehabilitative support for people with disabilities, life-changing injuries, and chronic conditions.

At Open Access BPO, we believe in making a positive impact beyond our business. Our initiatives provide our employees with meaningful opportunities to volunteer and contribute to a better world.

Contact us today to learn more about how these programs benefit our teams, strengthen our partnerships, and contribute to a more sustainable future.

 
 

Avatar photo
Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Join us on facebook
Open Access BPO Yesterday
Providing excellent #CustomerExperience is the best way to retain customers, ensure loyalty, and acquire new ones.

Good thing there are a lot of ways to ensure a pleasant #CX, such as these: https://buff.ly/40jRZu4

----------
Give your customers the best service they deserve.
Let's plan the best ways you can do that: https://buff.ly/40z6wTW

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 3 days ago
𝗖𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝘀𝗵𝗿𝗶𝗻𝗸𝗮𝗴𝗲 refers to the time within which agents are being paid even if they're unable to assist customers.

Here are some tips to minimize shrinkage by optimizing your agents' time and boosting #productivity: https://buff.ly/40iGKlH

----------
Contact us for our tried-and-tested processes to target shrinkage and improve #CustomerExperience: https://buff.ly/4jcIPYV

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
Open Access BPO 3 days ago
Delivering exceptional #CustomerService through an outsourced #CallCenter hinges on a dedicated and motivated agent workforce.

However, the inherent pressures of this demanding role can lead to burnout, significantly impacting the quality of service your brand provides.

Here are key indicators that your #CustomerExperience team may be struggling: https://buff.ly/4jhS8qo

----------
Our processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/4hbt3vn

#WeSpeakYourLanguage
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 3 days ago
#CustomerExperiences can be a minefield for brands, with many struggling to consistently deliver truly satisfying interactions.

But don't despair! A genuine apology can be the key to salvaging a situation and rebuilding trust.

See how a well-crafted apology can transform a negative experience into a positive one on our blog: https://buff.ly/4hf47Du

----------
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/4jbJE4b

#WeSpeakYourLanguage
#CallCenter #CX #OutsourcingCallCenter
#CustomerServiceCallCenter
Open Access BPO 4 days ago
Multinational call center, Open Access BPO, demonstrated its commitment to social responsibility by organizing a community feeding program in Makati.

Read more: https://buff.ly/3C6GEVZ

The initiative, fully funded by the company, saw active participation from numerous Team OABPO Manila volunteers who dedicated their time and effort to prepare and distribute warm, nutritious meals to those in need.

From meal preparation to distribution, team members were actively involved in every stage of the program. This annual outreach program exemplifies Open Access BPO's dedication to making a positive impact on the community.

----------
Open Access BPO fosters a culture of giving back, empowering employees to make a positive impact.

Contact us to learn how these programs benefit our teams and strengthen our partnerships: OpenAccessBPO.com

#WeSpeakYourLanguage
#OABPOcares
Open Access BPO 8 days ago
The holiday season has always been an exciting and profitable time for #CallCenters.

Along with all its holiday activities, however, is a type of exhaustion that may affect your agents' performance even after the holiday season is over.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗮𝗴𝗲𝗻𝘁𝘀 𝗳𝗿𝗼𝗺 𝗳𝗲𝗲𝗹𝗶𝗻𝗴 𝗯𝘂𝗿𝗻𝘁 𝗼𝘂𝘁: https://buff.ly/4h5CjBp

----------
We build strategies that empower people with a culture of employee care, with opportunities to grow and thrive: https://buff.ly/4fRY2vq

#WeSpeakYourLanguage
#EmployeeManagement #CustomerExperience
#CX #CustomerSatisfaction #CSat
#CallCenterManagement #CompanyCulture