Open Access BPO Brings Warmth to the Holidays with Community Food Drive

Luis Anthony Oliveros Published on January 8, 2025

To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community.

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

On December 27, volunteers from the company’s various teams and departments gathered in the company cafeteria to prepare hot rice meals. With the assistance of company drivers, the volunteers then embarked on a mission to distribute these warm meals to homeless individuals throughout Makati City.

The outreach program brought smiles to approximately 150 grateful recipients, many of whom were pleasantly surprised by this unexpected act of kindness as the year drew to a close.

Community outreach programs have become an annual tradition at Open Access BPO, deeply rooted in the company’s core value of “Doing the Right Thing.” By actively engaging in initiatives that positively impact the community, the company fosters a culture of compassion and earns the respect and admiration of both employees and clients.

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

Beyond benefiting the community, the project serves as a powerful reminder of the importance of extending kindness and support beyond the office walls. In keeping with this spirit of giving, Open Access BPO has already announced plans to visit an animal shelter in 2025, further demonstrating its commitment to making a positive difference.

Open Access BPO’s Reach Extends Beyond Makati

Open Access BPO Brings Warmth to the Holidays with Community Food Drive

This recent initiative builds on the success of last Easter’s feeding program in Poblacion, Makati. Open Access BPO demonstrates a commitment to community outreach that extends far beyond the borders of the city and encompasses a wide range of initiatives.

Open Access BPO’s commitment to community extends beyond the borders of Makati. For the past two years, the multilingual call center has actively engaged with the community of Buscalan in Kalinga, the renowned home of legendary tattoo artist Apo Whang-Od.

The company has also engaged in various philanthropic endeavors, including:

  • Supporting Vulnerable Children. Open Access BPO has consistently provided assistance to orphanages, ensuring the well-being of young individuals in need.
  • Disaster Relief. In times of calamity, Open Access BPO has actively participated in relief efforts, providing essential aid to those affected by natural disasters.
  • Investing in Education. The company has supported initiatives to enhance the learning environments of schools and orphanages.
  • Global Partnerships. For years, Open Access BPO has proudly served as a major charity partner of Team Allied Services, a charity campaign of non-profit organization that raises funds via the New York Marathon. This provides rehabilitative support for people with disabilities, life-changing injuries, and chronic conditions.

At Open Access BPO, we believe in making a positive impact beyond our business. Our initiatives provide our employees with meaningful opportunities to volunteer and contribute to a better world.

Contact us today to learn more about how these programs benefit our teams, strengthen our partnerships, and contribute to a more sustainable future.

 
 

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Open Access BPO 5 days ago
As holiday traffic spikes, #CustomerSupport #CallCenters and #ecommerce operations must tighten #DataSecurity now to protect customers and reputation.

Are you confident your customer data is fully protected this season?

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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.

Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.

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Open Access BPO 7 days ago
๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐—ณ #๐—”๐—œ ๐—ฐ๐—ผ๐˜‚๐—น๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ?

In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.

This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.

Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf

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Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.

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Open Access BPO 11 days ago
Can your outsourced #CustomerSupport team handle a flood of holiday shoppers without missing a beat?

The holidays are coming in too fast and too hot for many brands to even get their sales, #CustomerExperience, and websites ready in time.

Over the Open Access BPO Blog, we've put together a checklist that highlights actionable steps for smoother website navigation, faster checkout, and reliable postโ€‘purchase support.

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Explore the full checklist to strengthen your CX this season:
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Elevate customer experience by partnering with a #CallCenter that goes the extra mile 24/7: https://buff.ly/BugTbEz

#CustomerSupport #CallCenterOutsourcing
Open Access BPO 14 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—•๐—ฎ๐˜‡๐—ฎ๐—ฎ๐—ฟ ๐—›๐—ถ๐—ด๐—ต๐—น๐—ถ๐—ด๐—ต๐˜๐˜€ ๐—ง๐—ฒ๐—ฎ๐—บ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐—น ๐—™๐—ถ๐—ป๐—ฑ๐˜€

The Open Access BPO Bazaar took place last Thursday and Friday at the company's Makati office, bringing employees together for a two-day showcase of homegrown products and personal ventures. The activity highlighted the creative interests of participating teams, who converted the site's cafeteria into a lively marketplace for colleagues to explore.

Employees offered a range of items that included ready-to-wear clothing, footwear, pastries, sweets, handcrafted paper goods, and assorted refreshments. A grilling station set up in the outdoor al fresco area provided freshly cooked Pinoy street food, giving attendees an additional point of interest throughout both days.

The company's barista DJs supported the event by serving coffee and playing music that contributed to a comfortable and welcoming environment for visitors.

The bazaar is part of the organization's ongoing #EmployeeEngagement program, which aims to provide meaningful activities that encourage connection, creativity, and pride within the OABPO community.

#WeAreOABPO #TeamOABPO
Open Access BPO 27 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—›๐—ผ๐—น๐—ฑ๐˜€ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น ๐—”๐—ป๐—ป๐˜‚๐—ฎ๐—น ๐—•๐—น๐—ผ๐—ผ๐—ฑ ๐——๐—ผ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฎ๐˜๐—ถ ๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ

Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.

The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.

#WeAreOABPO #OABPOcares
#OneForHealth #BloodDonationDrive
#SaveALife #CommunityCares
Open Access BPO 46 days ago
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

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๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ๐˜ด ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ #TeamOABPO Davao ๐˜จ๐˜ข๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ๐˜ฅ ๐˜ฆ๐˜ข๐˜ณ๐˜ญ๐˜ช๐˜ฆ๐˜ณ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฎ๐˜ฐ๐˜ฏ๐˜ต๐˜ฉ ๐˜ข๐˜ต ๐˜‰๐˜ข๐˜ญ๐˜ช๐˜ฌ ๐˜‰๐˜ถ๐˜ฌ๐˜ช๐˜ฅ ๐˜๐˜ข๐˜ณ๐˜ฎ & ๐˜’๐˜ช๐˜ต๐˜ค๐˜ฉ๐˜ฆ๐˜ฏ ๐˜ง๐˜ฐ๐˜ณ ๐˜ข 70๐˜ด ๐˜ณ๐˜ฆ๐˜ต๐˜ณ๐˜ฐ-๐˜ง๐˜ถ๐˜ต๐˜ถ๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ช๐˜ค ๐˜ค๐˜ฆ๐˜ญ๐˜ฆ๐˜ฃ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ, ๐˜ฉ๐˜ฐ๐˜ฏ๐˜ฐ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ฆ๐˜ฐ๐˜ฑ๐˜ญ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ฐ๐˜ด๐˜ฆ ๐˜ฅ๐˜ฆ๐˜ฅ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ต๐˜ช๐˜ด๐˜ฆ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ฅ๐˜ณ๐˜ช๐˜ท๐˜ฆ๐˜ฏ ๐˜ข ๐˜ฅ๐˜ฆ๐˜ค๐˜ข๐˜ฅ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ด๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ข๐˜ท๐˜ฆ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ธ๐˜ข๐˜บ ๐˜ง๐˜ฐ๐˜ณ ๐˜ธ๐˜ฉ๐˜ข๐˜ต ๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ๐˜ด ๐˜ฏ๐˜ฆ๐˜น๐˜ต.

#WeAreOABPO
#TeamOABPO