Exceptional AI-augmented CX and agile operations. Proven BPO solutions combining industry expertise with local presence for seamless, reliable service.
Located in the heart of Las Vegas, Open Access BPO Onshore™ empowers our clients with the flexibility to deploy their outsourced teams on-site or remotely, adapting to business needs while maintaining seamless operations. Our onshore approach revolutionizes CX and back office services by combining meticulous recruitment, comprehensive training, and efficient workforce management, ensuring consistent quality and reliable outcomes.
Optimize operations with US-based management, training, and tech-enabled workflows.
Enhance customer experiences through native English-speaking teams delivering scalable, high-quality solutions.
Strengthen redundancy measures across the US and global sites for uninterrupted service.
Boost productivity and effectiveness of business continuity plans and strategies with flexible on-site or home-based team arrangements.
• Customer Support: Voice, Email, Live Chat, In-app • Contact Center: Lead Generation, Appointment Setting, Collections, Surveys • Content Moderation: Image, Video, Social Media • Back office: Data Management, Bookkeeping, Online Research, Data Collection
Open Access BPO remains a trusted call center partner with over a decade of experience and fast-growing
campuses across the Philippines and Taiwan. We bring the Open Access Difference back to our roots,
addressing post-pandemic economic challenges with agile, tech-enabled solutions.
Through Open Access BPO Onshore™, we deliver tailored campaign development and management for US-based
businesses. Our experienced leadership and skilled teams, augmented with intelligent automation, produce
measurable outcomes aligned with each client's goals.
We established our campuses in strategic global locations to bring you closer to your target markets.
Makati
Davao
Taipei