Document Reviewers — Content moderation services

QUALIFICATIONS

• Bachelor’s degree from an accredited four-year college or university preferred
• Excellent English communication skills
• Upbeat, positive, kind, and empathic personality
• Good organizational skills and high attention to detail
• Basic technical skills—able to navigate through smartphone and computer applications with ease
• Willing to work in Makati City.

RESPONSIBILITIES

• Review and validate customer-submitted documents against provided information
• Assess eligibility based on a defined set of criteria and client guidelines
• Approve or deny requests based on established eligibility requirements
• Verify and qualify eligible customers for US and language-specific queue
• Execute ad hoc tasks as assigned by supervisors or higher management