Payroll Associates — Engineering consultancy firm

QUALIFICATIONS

Payroll Associates is responsible for supporting the end-to-end processing of Australian payroll for multiple entities in a high-volume, fast-paced environment.

This role focuses on accurate data entry, validation of payroll inputs, and ensuring the timely delivery of fortnightly payrolls for employees across Australia.

• Strongly preferred:
  • Familiar with Australian payroll legislation (ATO, Superannuation, Modern Awards).
  • Experience with large-scale payroll platforms such as iChris/Chris21, SAP, Oracle, Preceda, Pay Global, or similar
  • Prior experience in BPO or Shared Services, supporting Australian or APAC clients
  • High level of discretion and respect for confidential personal and financial information
  • A service-oriented mindset when addressing employee and HR inquiries
  • A process-driven team player with a strong willingness to learn and grow within the payroll function
• At least 2 years in payroll, HR admin, data processing, or shared services. Australian payroll experience is mandatory.
• Basic technical skills—able to navigate through smartphone and computer applications
• Proficient in Microsoft Excel (e.g., V-lookups, pivot tables) and experience working within a payroll system
• Excellent English communication skills (written and verbal)
• Strong problem-solving skills with a process-focused mindset
• High accuracy and strong attention to detail
• Can independently and collaboratively within a remote team
• Ability to work to deadlines in a high-volume environment
• Willingness to work an Australian/New Zealand shift

RESPONSIBILITIES

• Assist with processing fortnightly payrolls in strict accordance with Australian legislation and established company deadlines
• Validate timesheets and leave entries to ensure total accuracy prior to final payroll processing
• Perform basic payroll calculations, covering overtime, penalty rates, and leave accruals
• Ensure payroll transactions comply with Australian standards, including the Fair Work Act, Modern Awards, ATO requirements, and Superannuation Guarantee rules
• Support the reconciliation of payroll reports through gross-to-net checks, variance analysis, and audit trails
• Assist in reporting checks and error identification to maintain data integrity
• Respond to payroll-related inquiries from Australian employees and HR departments via dedicated email mailboxes
• Escalate complex queries to Team Payroll Processors, the Payroll Lead, or the Payroll Assistant Manager as needed
• Maintain accurate payroll records and employee files while adhering to the highest confidentiality and data privacy standards
• Support the preparation of standard payroll reports as required by management or clients