Russian Call Center
You can’t truly say that you’ve got a strong hold on your market until your customers are highly satisfied with your service. And to attain a service quality worth sticking with, a business must use an approach that addresses the unique consumer needs of their market.
The approach that you need is localization through multilingual customer service and technical support solutions. Russian-speaking customers in and out of Eastern Europe have growing and changing demands that you can address better by communicating using the language that they prefer.
As Russian is widely spoken in countries with lucrative markets, delivering services using this language is a crucial step towards positioning your brand among the highly trusted names in Russia, Kazakstan, Belarus, Kyrgyzstan, and other nations where the language is prevalent. With more than 400 million speakers all over the world, outsourcing Russian call center solutions will prove to be a worthy move given the vast number of people waiting to be assisted in the language that they’re most comfortable with.
Open Access BPO can help you deliver Russian customer service and technical support solutions via voice and non-voice channels. Our agents are both native and second language speakers to ensure that they meet the language requirements and understand the culture of the Russian-speaking market.
Email us at email@example.com or call us at 1.888.888.1519 if you are interested in any of our customized BPO solutions.
RUSSIAN CALL CENTER
Open Access BPO is a call center and back office outsourcing provider that operates in the Philippines, the global capital for voice service outsourcing. Having facilities in Makati City, we have access to the best BPO resources, including the well-educated bilingual workforce of our culturally diverse location.
This gives you an assurance that the people who will handle your outsourced processes are not just proficient in the Russian language but also capable of relating with the culture and consumer behaviors of your customers.
Contact us today to learn how our multilingual call center solutions can help you.