With over 23 billion text messages sent daily worldwide, SMS remains a reliable, high-impact channel for customer engagement.
For digital-first brands, it's an essential part of a multichannel strategy that strengthens connections, builds loyalty, and supports growth.
For fast-growing companies, integrating SMS into customer support has become essential to improving responsiveness,
enhancing satisfaction, and increasing operational efficiency.
Open Access BPO provides AI-enabled SMS solutions for businesses, whether you're launching SMS support for the first time
or scaling an existing program. Our agile teams provide 24/7 multilingual SMS customer service that combines intelligent
automation with human expertise, ensuring fast, secure, and consistent support for your customers.
