Blog Single Banner Image

Your Roadmap to Capturing the Chinese Market

Published on March 11, 2019   •   Last updated on October 4, 2025

Attrition remains one of the most pressing challenges in the contact center industry. In Call Center Attrition & Turnover: Average Rates and Common Causes, Open Access BPO explores the underlying causes, hidden costs, and adaptive strategies that forward-thinking operations use to reduce churn and safeguard institutional knowledge.

Business leaders, HR executives, and operations managers will find actionable insights on strengthening employee retention, stabilizing performance, and ensuring sustainable growth.

Download Capturing the Chinese Market now to learn how your roadmap to Asia can become a roadmap to success.