The business process outsourcing (BPO) industry of the Philippines is showing tremendous growth. With the unparalleled potential being offered by the Philippine outsourcing and telemarketing sect, more and more countries are vying to be hailed as the call center hub of the world.
If you are looking to decrease top line expenses and increase the bottom line profits by outsourcing to the Philippines, then Open Access BPO has you covered. With the type of employees, facilities, technology, and equipment designed to cater to Fortune 1000 companies but a boutique firm style of management that is custom-made for start-ups, we can help your company reach the next level.
The services we provide are some of the best offered in the Philippines, and so call center and back office tasks would no longer be your burden, as we can take care of your non-specialty business processes while you focus on your core competencies.
When you make a decision to outsource to Open Access BPO, you become our partner and gain access to a country that features a highly educated population that is fluent in English and well-tenured in telemarketing, sales, customer service, programming, design, and e-commerce management, among other popular fields.
Firms all over the world have moved to offset difficult financial times brought about by the recession by tapping BPO in the Philippines as their efficient cost-saving tactic, and for those who chose to partner up with Open Access BPO’s site in the Philippines their call center and non-voice tasks of their businesses now promise a higher output for lower costs.
Open Access BPO decided to invest in the Philippine outsourcing industry for several reasons. As a forerunner in the BPO and call center industry, the country has a lot to offer in terms of growth, quality, and stability.
While several countries are competing to be hailed as the premier BPO hub in the world, the Philippines remains to be the clear leader.
The Philippines is the only English-speaking country in Asia. It also ranked as the most Business English-proficient country in 2012, beating even the U.S.1 In fact, Filipinos speak with a neutral accent which makes them competitive in the call center and outsourcing industry.
95% of Filipino call center and outsourcing agents are college graduates with specializations in complex fields of study such as Engineering, Nursing, Physical Therapy, Journalism, and Information Technology, among others.
The local pop culture is saturated with American influence through popular TV shows, music, films, and other Western influences being embraced by Filipinos. Filipinos relate to American English and converse effectively with Westerners.
Standard of Living
The Philippines has a viable economy which enables Filipinos to purchase commodities at reasonable prices. Based upon economic differences between the Philippines and the United States, organizations can expand their businesses without hefty overhead costs enabling the workers to live comfortably.
1 Business English Index (BEI) conducted by the Global English Corporation. It is an annual directory
that measures a country’s ability to converse Business English effectively.
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