For a country that lies miles away from major commercial centers of the Western world, it may seem absurd for countless brands — big and small — from across the globe to entrust a unit of their operations to Philippine-based outsourcing firms. There has to be a valid reason behind the increasing popularity of outsourcing among businesses, particularly those from the US and the UK.
Cost reduction, for one, is a big advantage that lures businesses into the country. Here, you get to set an office, manage an expert staff, and accomplish business processes for a cost that is significantly lower than what you can get from anywhere else in the world. But more than the affordability, it is the high-caliber output that places Philippine BPO above its counterparts. With the Philippines’ high tertiary education rate, you can be assured that your outsourced roles are carried out by professionals of their respective fields. On top of that, the country’s strategic location and culturally diverse workforce make it an ideal central headquarters for companies with multinational markets and multilingual service needs.
These are the same advantages that Open Access BPO saw in the Philippines and eventually played crucial roles in our own success. Tapping Philippine resources is the one big leap that paved our way towards growth. Outsourcing to us lets you harness the same advantages that helped put our name among the forerunners of the country’s call center and back office outsourcing sector.