This is a language global companies need to support if they want to establish a strong and loyal following in Asia. Indonesia is the biggest economy in Southeast Asia and one of the largest in the world. Along with this are millions of consumers becoming increasingly sophisticated in their purchasing habits and choices of products and brands to support.
Even with this status, not a lot of customer service firms are willing to support this language. This is a long-standing problem which needs to be addressed. Bahasa Indonesia, after all, is the fourth most spoken language in Asia, with more than 200 millions speakers around the world.
Bringing you closer to your Bahasa Indonesia-speaking customers
Let Open Access BPO provide seamless and cost-efficient call center solutions to your international Bahasa Indonesia-speaking customers.
Our team of customer success experts are trained and primed to help you attain the highest level of customer loyalty a business could get, increasing your brand value and reputation. All this to expand your Asian reach without sacrificing quality.