In-App Support

By providing in-app support, brands up the ante on truly satisfying customer experience.

There are more than 2.7 billion smartphone users and 1.35 billion tablet users around the world. Exponential growth for both markets is expected every year. With a platform with this much userbase, companies must invest on providing customer support via their own mobile apps.

In-app support means utter complete and smooth customer experience without having to leave your mobile app.

To provide the best care for you and your customers, Open Access BPO’s business solutions are available in more than 30 Asian and European languages. Our team of experts are ready 24/7 to take on your business’ mobile app-based customer care needs.

MULTICHANNEL OPTIONS

We offer customer service in these channels

Email

Phone

Live Chat

In-App

SMS

Email Support

Email support lets customers reach brands via their phone or desktop, making it highly useful for concerns requiring accuracy and real-time assistance.

Phone Support

Despite the popularity of digital platforms, customers still prefer to reach the brands they support over the phone.

Live Chat

Instant and on-the-go support gives brands a competitive edge. Boost profitability with proactive support to enhance the customer experience.

In-App Support

By providing in-app support, brands up the ante on truly satisfying customer experience.

SMS Support

Boost customer experience by reaching your customers using the most convenient platform for them—text messaging.

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