Japanese Call Center

Customer service may just be another unit of operations for many businesses, but for brands with Japanese consumers, this business aspect is regarded with the same level of importance as the executive level functions of the company.

In Japan, customer service is a form of art. Japanese business establishments don’t simply deliver what is expected of them; they see to it that customers leave satisfied and return with only positive words about their customer experience.

The way the Japanese people do business is both highly professional and traditional despite their society’s high tech culture. It is a trait that they take pride in, and it should similarly be the trait you must possess if you’re planning to make it into their market.

Open Access BPO can be your guide in exploring the vast opportunities you could harness from the Nihongo-speaking niche. Having a deep understanding about Japanese culture and a long experience in the outsourcing field, we provide customized solutions that will pass your meticulous Japanese clients’ own definition of customer service.

Email us at marketing@openaccessbpo.com or call us at 1.888.888.1519 to start outsourcing Nihongo BPO solutions.


If you need a call center partner that can help your business reach and support your Japanese client base, then Open Access BPO is the right fit for you. Our operations facilities are in the Philippines, a convenient location that allows us to offer our call center services at considerably low price points than what you would pay in Japan or the US.

Our customer service and technical support solution teams are manned by skilled Nihongo-speaking professionals who are dedicated to your clients.

Give us a call today to learn how we can help you build and maintain a reputation in the Japanese market.

We want to hear from you!
Contact us today.

1980 Festival Plaza Dr.
Suite 300
Las Vegas, NV 89135

6780 Ayala Ave., 12th Floor
Makati City, Philippines 1226

U.S.: +1.650.276.5399
Toll Free: +1.888.888.1519
Australia Toll Free: +61.1800.119.293
email us at marketing@openaccessbpo.com