Although voice-based customer support solutions are popular measures that companies use to augment their bottom line, non-voice services play roles that are just as crucial to business growth. A non-voice team can ensure that you are accessible across the different platforms. With just a click of the mouse, your customers can easily reach you without having to be on-hold for minutes.
NON-VOICE BPO SERVICES
Open Access BPO does not specialize solely on providing Philippine call center services; the firm is also a trusted provider of non-voice BPO solutions, ranging from web-based customer support to sales functions like lead qualification and content moderation.
Having these solutions alongside your voice-based services, customers are provided with more convenient ways of reaching your company, using the point of contact they best prefer. Not only that, back office outsourcing can also bring massive benefits to your internal operations by lifting ancillary tasks.
Entrust us your non-voice functions like fraud support, image moderation, data management, and e-commerce assistance so that you can focus on higher-priority business aspects that are tied directly to your growth.