Non-Voice

Although voice-based customer support solutions are popular measures that companies use to augment their bottom line, non-voice services play roles that are just as crucial to business growth.

In this digital age, a non-voice team can ensure that you are accessible across the different platforms. With just a click of the mouse, your customers can easily reach you without having to be on hold for minutes. Providing a real-time support for on-the-go consumers can nurture brand loyalty and customer satisfaction.

Open Access BPO does not specialize solely in providing voice-based call center services; the firm is also a trusted provider of non-voice BPO solutions. By having these solutions alongside your call center services, your customers are provided with more convenient ways of reaching your company, using the point of contact they best prefer.

Entrust us your non-voice helpdesk functions so that you can focus on higher-priority business aspects that are tied directly to your growth.

OPEN ACCESS BPO Solutions

Live Chat

Email Support

Inbound Customer Service

Technical Support

Live Chat

Instant and on-the-go support gives brands a competitive edge. Boost profitability with proactive support to enhance the customer experience.

Email Support

Email support lets customers reach brands via their phone or desktop, making it highly useful for concerns requiring accuracy and real-time assistance.

Inbound Customer Service

Great customer service creates promising sales opportunities. Maximize every interaction to increase brand loyalty and revenues.

Technical Support

Complex products must be paired with user-friendly assistance. Enhance the overall user experience with quality after-care support.

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