Technical Support

For companies under the tech and electronic industries, the business-consumer relationship doesn’t end when a sale is made. 

Every tech product and service you provide must come with top-of-the-line technical support. It could be difficult, however, if you do not have the manpower to respond to large volumes of voice technical support issues on a daily basis. Here’s where Open Access BPO can help you.

If you are looking for voice-based technical support that does more than just relay information over the phone, Open Access BPO can offer a solution where agents make sure that instructions are well-understood by the recipient.

Our technical support agents are not just IT experts; they are also trained to empathize with customers and break down complex technical data into steps that common users can easily digest. Furthermore, we ensure complete connection between the tech support agent and the customer by delivering instructions in the language and communication approach best preferred by customers.

OPEN ACCESS BPO Solutions

Live Chat

Email Support

Inbound Customer Service

Technical Support

Live Chat

Instant and on-the-go support gives brands a competitive edge. Boost profitability with proactive support to enhance the customer experience.

Email Support

Email support lets customers reach brands via their phone or desktop, making it highly useful for concerns requiring accuracy and real-time assistance.

Inbound Customer Service

Great customer service creates promising sales opportunities. Maximize every interaction to increase brand loyalty and revenues.

Technical Support

Complex products must be paired with user-friendly assistance. Enhance the overall user experience with quality after-care support.

We want to contribute to your success. How can we help?