Streamlining e-Commerce Content Management and Support Through Outsourcing

January 28, 2014

The advancements in the Internet technology have altered many aspects of our daily lives. Since then, everything has gone smaller and faster. Among which is how purchasing is done. Today, people choose, decide, and buy on the Internet in lieu of traditional brick-and-mortar stores. Customers no longer need physical money to acquire; everything is done online—through swiping, through typing out digits on a digital interface.

This is the day of e-commerce.

From a customer's perspective, e-commerce is just a new way of buying. But what if you’re a business owner who wants to sell online? Do you have enough knowledge and skill to set-up a store on the Web? Do you know how to effectively sell solely on the Internet? In 2009, E-commerce firm IVG tapped Open Access BPO to reach its goals of delivering high quality of work while meeting clients' high production expectations. Open Access BPO tailored a strategy specifically for IVG's needs, which, in turn, paved the way for IVG's expansion and continuous partnership with Open Access. The two firms have been collaborating for five fruitful years since then. This paper aims to deal with the nitty-gritty of online selling, the untold promises behind it, and significant factors to keep in mind before finally setting-up an online trading space. Open Access BPO highlights the importance of partnering with the right store management firms and how an in-depth knowledge of online marketing can help you avoid future e-commerce disasters and achieve success in the fastest time possible without sacrificing quality service.