Are You An E-Commerce Firm?
Among our E-commerce oriented offerings are SKU Building, Product Page Management, Content Writing, Programming, Design, and Data Entry.
Are You Business To Consumer?
Technical Support, Customer Service, and Order Processing solutions can go a long way in keeping your customers happy and loyal to your brand.
Are you Business To Business?
Appointment setting, Data Entry, Social Media Representation and back office outsourcing will help you focus on the front end operations that are so important to growing.
THE PHILIPPINES IS THE MOST BUSINESS ENGLISH PROFICIENT COUNTRY IN THE WORLD, ACCORDING TO GLOBAL ENGLISH CORPORATION.
IN FACT, 95 PERCENT OF FILIPINO CALL CENTER AGENTS ARE COLLEGE GRADUATES. FIND YOUR 24/7 CALL CENTER AND OUTSOURCING PARTNER BY CALLING US TODAY
OFFSHORING TECHNICAL ASPECTS OF A FIRM’S OPERATIONS HAS BEEN KNOWN TO DECREASE COST BY 40 TO 60 PERCENT,
IMPROVE QUALITY BY 3 TO 8 PERCENT, AND INCREASE PRODUCTIVITY BETWEEN 20 TO 150 PERCENT.
THE PHILIPPINES IS THE “TOP BUSINESS PROCESS OUTSOURCING (BPO) DESTINATION OF THE YEAR” FOR THE LAST THREE YEARS.
IT IS THE ONLY ENGLISH SPEAKING COUNTRY IN ASIA.
86 PERCENT OF CONSUMERS HALT DEALS WITH COMPANIES BECAUSE OF UNFAVORABLE CUSTOMER EXPERIENCE.
WE OFFER A PROVEN SYSTEM OF CUSTOMER SERVICE THAT WILL HELP YOU OBTAIN AND RETAIN CLIENTS.
Open Access BPO offers custom business process outsourcing and telemarketing solutions from its Philippine-based 24/7 call centers in Manila. We cater not only to those who are planning to outsource call center services because aside from Voice Call Centers, our diverse list of off-shoring services also falls under the Non-Voice and Back Office flags. We provide basic inbound and outbound call center services which include customer service, technical support, email support, and chat support, as well as a comprehensive array of business solutions for e-commerce, web-based services, and content management, among others. We offer virtually every business process a growing firm could ever need. Outsourcing call center to the Philippines has never been more accessible than with Open Access.
As a forerunner in the Philippine outsourcing industry, we are set apart from our competitors by our neo captive 24/7 call center and off-shoring solutions. You can choose the services that would best respond to your business needs, and we will deliver measurable results with transparent reporting. By partnering with us, you can take advantage of the benefits of outsourcing to the Philippines, which highlight cost reduction, faster implementation, and exemplary service. This is especially helpful if you’re looking to expand or improve the quality of your non-core services. Most of all, when you outsource call center to the Philippines, you will have the flexibility to focus on bottom line benefits instead of top line expenditures.
When it comes to selecting a destination for 24/7 outsourcing and call center provider, the Philippines has proven itself as a highly educated, neutral accented country that features a great opportunity for companies to significantly reduce labor costs and improve service quality. Additionally, Open Access BPO has a strong history of providing world-class telemarketing and outsourcing services from its strategic call center location in the Philippines. If you are planning to outsource call center, non-voice, or back office tasks, call us today and enjoy the benefits of having a reliable and dedicated partner.