Open Access BPO held its kickoff celebrations in February across its offices in Makati, Davao, and Taipei, marking 20 years of sustained performance and industry leadership.
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The multinational call center’s annual kickoff parties set the tone for a season of gratitude, recognizing the employees and teams who have driven the company’s continued growth.
The events carried a glitz and glam theme, bringing teams together for service awards, raffle draws, and recognition of program achievements. More than a start to the new year, the celebrations served as a tribute to the workforce that has supported the company for the past two decades.
The celebrations connected the company’s history with its direction for 2026. And nothing captured that spirit of gratitude more than the speech delivered by Vice President Joy Sebastian during the Makati program, where she recognized the collective effort behind the milestone.
“To everyone who has been part of our journeyโour founders Ben and Henry, our TDCX family, our leaders, our clients, our partners, but most especially each and every employee, both past and present: thank you.
Open Access BPO exists because of you. We have thrived for 20 years because of you. Every success story, every milestone, every breakthrough belongs to you.”
OABPO Davao Dazzles in Red Carpet Spotlight
Open Access BPO’s kickoff series began with Davao team’s party titled Red Carpet Dreams, held in February 7, 2026 at at the La Herencia Davao Art and Events Pavilion.
The event turned the venue into a glitzy gala-style gathering that highlighted employee recognition during the first leg of the celebration.
Service Awards were presented to employees who have worked for the company for the past 5 and 10 ten years, along with other program- and performance-based acknowledgments for individual and team contributions.
VP Joy Sebastian joined the Davao leadership team in leading the evening’s program, which also featured live performances, a best dressed presentation, and raffle draws for employees.
OABPO Makati Glimmers in Everglow
On February 21, the 20th anniversary celebration moved to the Stratosphere Events Place for the second leg of the series for the Makati team, titled Everglow.
The party highlighted long-serving employees with Service Awards and recognized team members who have been with Open Access BPO for 5, 10, and 15 years. Organizational achievements were also recognized, including programs excelling in attendance, retention, performance, and revenue contributions.
The celebration featured a surprise dance performances from members of the leadership team. VP Joy and company leaders then blew out the candles on a special birthday cake to mark the company’s 20th anniversary.
Alt-rock band Stonedcigars, fronted by Open Access BPO’s Senior Director for Operations Nate Martinez, then took the stage. Indie group This Band closed the festivities with an all-pop rock set, followed by the DJ taking over to keep employees dancing late into the night.
OABPO Taipei Shines With Team Spirit
The 2026 kickoff series continued its momentum with a gathering in the heart of Taiwan on February 26. Hosted at the Sheraton Grand Taipei Hotel, this third leg of the celebration brought together leadership and staff for an evening centered on Open Access BPO Taipei’s achievements. VP Joy and Senior Director for Operations Nate Martinez joined the festivities, highlighting the value of the Taiwan team in the company’s 20-year journey.
Interactive games and raffle draws provided an engaging atmosphere that lasted throughout the night. The event included thoughtful gestures for those who did not win a raffle prize. New joiners and other participants received bottles of sparkling wine, making certain that everyone had a reason to toast to the milestone.
This focus on team participation and inclusive spirit served as a fitting lead-in to the final chapter of the global anniversary tour.
20 Years of People-First Growth
Open Access BPO marked its 20th year by placing employees at the center of its programs, reflecting its focus on employee engagement. The multi-city kickoff series across Davao, Makati, and Taipei demonstrated how recognition and celebration are integrated into the company’s workplace experience.
Employee engagement at Open Access BPO is reflected in its workplace programs, which include structured training, performance support mechanisms, and operational standards designed to help employees carry out their responsibilities effectively.
Across all sites, the 2026 kickoff served as a shared moment for teams to reflect on the company’s history while preparing for the work and priorities expected in the coming year. The series reflects Open Access BPO’s continuing commitment to building a workplace where people are supported, trusted, and celebrated.
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