Open Access BPO CEO Leads Easter Community Initiative

Luis Anthony Oliveros Published on April 4, 2024

Open Access BPO CEO Leads Easter Community Initiative-- Ben and Volunteers
Open Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the Easter community initiative

Open Access BPO CEO Benjamin Davidowitz spearheaded an Easter community initiative on March 31, 2024, bringing smiles and nutritious meals to the Poblacion neighborhood in Makati City, Philippines.

The Easter community initiative has been a yearly tradition that Davidowitz initiated in 2021, when he started offering meals to those in need while spreading joy by giving away balloons to children.

“This event holds a special place in my heart,” says Davidowitz. “Witnessing the sheer delight on the children’s faces as they receive balloons is truly heartwarming.”

People lining up for food during the Easter Community Initiative | Open Access BPO People lining up for food during the Easter Community Initiative | Open Access BPO

Ensuring no one goes hungry this Easter. The community gathered during the Easter community event to share a hearty meal and a bit of cheer after a solemn Holy Week.

Davidowitz started the Easter community initiative at a time marked by uncertainty because of the COVID-19 pandemic. Despite this, the Holy Week traditions endured even as establishments in and around the neighborhood were shutting down and people were losing their jobs.

“Almost every corner would have an image of Jesus and people would go and pray to each of them during one of the hottest months of the year,” Davidowitz recalls. “It seemed appropriate at that time to give away food and drinks.”

And as for the balloons, he recalls seeing so many kids wanting to buy balloons being sold on the street but couldn’t afford them. This inspired the idea to collaborate with local vendors to ensure every child in the area could have a balloon.

The first Easter community event provided 200 meals. The attendance grew in the subsequent years to 300, and then 500.

With the support of volunteers from Open Access BPO, a total of 1,000 meals were distributed during this year’s event, alongside 700 colorful balloons.

Davidowitz shares that he can’t help but get teary-eyed seeing the joy from those he helped, especially the children.

“Seeing these very young kids and knowing that I’m contributing to fond Easter memories they will remember for the rest of their lives fills me with warmth.”

As a driving force behind Open Access BPO, his significant role in initiatives like this highlights the multilingual outsourcing firm’s commitment to giving back to our communities.

“It’s about creating meaningful experiences and building relationships that extend beyond the workplace,” he adds.

As Davidowitz continues to lead by example, initiatives like the Easter event serve as a reminder of the power of corporate social responsibility in driving positive change. Through ongoing support and active participation in community events, he and Open Access BPO remain dedicated to making a meaningful impact.

At Open Access BPO, our commitment to social responsibility runs deep. Every year, we serve as a Charity Partner to support the beneficiaries of the TCS New York City Marathon’s charitable endeavors and join forces with the Red Cross for our annual blood donation drives.

We’ve also developed programs aimed at enhancing schools and orphanages, alongside outreach initiatives dedicated to aiding communities in times of calamity.

These endeavors provide our employees at Open Access BPO with invaluable opportunities to volunteer and make a difference in the lives of others.

Get in touch with us today to discover more about our corporate social responsibility initiatives and how they positively impact not only our teams but also our partners and clients.

Join us on facebook
Open Access BPO 12 days ago
#CustomerExperience can be complex. Even great brands stumble in delivering consistent #CX.

The difference lies in how you respond.
Discover how a sincere, well-crafted apology can rebuild trust and turn challenges into opportunities: https://buff.ly/uKPl7DV

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/00aELro

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 18 days ago
Exceptional #CustomerService starts with the people behind every interaction.
In outsourced #CallCenter environments, sustained pressure and high expectations can lead to agent burnout, ultimately impacting customer outcomes and brand trust.

Understanding the signals early allows leaders to take proactive action. Explore the key signs your #CustomerExperience team may be experiencing burnout: https://buff.ly/3EdPl6f

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Open Access BPO's AI-powered processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/IYZcGuz

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 20 days ago
Thinking about taking your business global? #China's booming economy makes it a must-consider market for expansion.

But entering a new market comes with challenges. Partnering with a truly capable #outsourcing #CX company can help you navigate local consumer expectations, streamline operations, and solidify your expansion.

๐—œ๐—ณ ๐˜†๐—ผ๐˜‚ ๐˜„๐—ฎ๐—ป๐˜ ๐˜๐—ผ ๐—ฒ๐˜…๐—ฝ๐—ฎ๐—ป๐—ฑ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฏ๐—ฒ๐˜†๐—ผ๐—ป๐—ฑ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฑ๐—ผ๐—บ๐—ฒ๐˜€๐˜๐—ถ๐—ฐ ๐—ฏ๐—ผ๐—ฟ๐—ฑ๐—ฒ๐—ฟ๐˜€, ๐˜๐—ต๐—ฒ ๐—–๐—ต๐—ถ๐—ป๐—ฒ๐˜€๐—ฒ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ถ๐˜€ ๐—ฎ ๐—ด๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—ฐ๐—ต๐—ผ๐—ถ๐—ฐ๐—ฒ, ๐—ฒ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น๐—น๐˜† ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ๐˜€๐—ฒ ๐—ถ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐—ถ๐—ฒ๐˜€: https://buff.ly/P5EmGzt

โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€
Collaborate with an #outsourcing company in China, Taiwan, and the Philippines, where Chinese is spoken: https://buff.ly/8fdhANN

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/qFTuXYl

#WeAreOABPO #outsourcing
#MultilingualOutsourcing #CX
Open Access BPO 41 days ago
High #CallCenter turnover can quietly drain profits and hurt #CustomerExperience.

When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.

Learn the hidden costs of #EmployeeAttrition and how to stop the cycle: https://buff.ly/sZsV8Rd

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Don't let turnover weaken your brand promise.
Ensure every support interaction reflects your brand's promise.

Our team builds stable, skilled #CustomerExperience call center teams so your brand delivers consistent, high quality #CX: https://buff.ly/FKBoGF9

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 45 days ago
๐—œ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—ต๐—ฒ๐—น๐—ฝ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜„๐—ถ๐—ป ๐—น๐—ผ๐˜†๐—ฎ๐—น ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€?

See how partnering with a #CallCenter can turn everyday interactions into loyalty-building opportunities: https://buff.ly/yzRlwvx

Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
โ€ข Simplify every interaction
โ€ข Improve satisfaction
โ€ข Support business growth
โ€ข Provide 24/7 customer support
โ€ข Scale operations with ease
โ€ข Adapt quickly to evolving customer needs

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Your #CX strategy deserves a partner who can deliver seamless, scalable support.

Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.

Partner with us today and see the difference: https://buff.ly/YR2L3nz

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 45 days ago
Customer expectations evolve fast
Ignore the signs and you risk losing customers

Learn the 5 #CustomerExperience rules that help brands stay trusted and competitive.
These practical habits can strengthen every interaction.

Read the full guide: https://buff.ly/RTD5KUx

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Make every #CallCenter interaction reflect your brandโ€™s promise.

Our team helps brands deliver exceptional #CX and inrpise lasting loyalty across every touchpoint: https://buff.ly/DzWzE7n

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO