Alistair Roque works as a content writer and blogger for Makati-based outsourcing company Open Access BPO. He spends most of his time writing about modern marketing tools, customer service, customer experience, and consumer tech.
๐๐ ๐ต๐ถ๐ด๐ต #๐๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฎ๐ด๐ฒ๐ป๐ ๐๐๐ฟ๐ป๐ผ๐๐ฒ๐ฟ ๐ฎ ๐๐ต๐ผ๐ฟ๐ป ๐ถ๐ป ๐๐ผ๐๐ฟ ๐๐ถ๐ฑ๐ฒ?
In this study, Open Access BPO uncovers the reasons behind the rampant #attrition and turnover plaguing #ContactCenters worldwide.
๐๐ฟ๐ฎ๐ป๐ฑ๐ ๐ฐ๐ฎ๐ป ๐น๐ผ๐๐ฒ ๐ฏ๐ถ๐น๐น๐ถ๐ผ๐ป๐ ๐๐ต๐ฒ๐ป #๐๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ณ๐ฎ๐น๐๐ฒ๐ฟ๐.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.
Ready to stop the bleed and start retaining customers like a pro?
Dive into the insights here: https://buff.ly/4dcTEHf
The surge in automation has sparked a heated debate:
๐๐ฎ๐ป ๐บ๐ฎ๐ฐ๐ต๐ถ๐ป๐ฒ๐ ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐๐ฒ๐น๐ ๐ฟ๐ฒ๐ฝ๐น๐ฎ๐ฐ๐ฒ ๐ต๐๐บ๐ฎ๐ป ๐ฐ๐ผ๐ป๐๐ฒ๐ป๐ ๐บ๐ผ๐ฑ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป?
We'll discuss automation limits in #ContentModeration and emphasize human judgment's importance for ethics, sensitive content, and community: https://buff.ly/4aGxGuE
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